[nnthemperor]

Any one has any idea about this. First the 8.1 update kept failing and I decided to do a hard reset. Now the device fails to boot up. Starts with the Nokia logo at startup then the rotating gears and an equivalent of the blue screen of death emoji.

Sent from my TF810C using Tapatalk

[Laura Knotek]

Please try the following desktop app: Support - - Nokia - USA

Hopefully it will help you.

[nnthemperor]

Thanks Laura will try it. This is the second Lumia 520 that has run into this reset problem. The problem is that I live in Japan and there's no Nokia support here.

Sent from my Nexus 4 using Tapatalk

[nnthemperor]

Thanks Laura it worked.

Sent from my GT-N5110 using Tapatalk