Phone died/completely unresponsive. Updated to 8.1 two days ago.

ratsttam

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Jun 5, 2013
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I just wanted to chime in that my t-mobile 925 experiences the same symptom of being completely non-responsive. A quick pwr-vol down brings it back to life. This has happened about a dozen times in the past couple weeks. I've narrowed it down to only happening when I am in an area where signal is fairly weak AND it's trying to connect to a weak wifi. I am going to say it may require a firmware update.
I have some other weird issues where when I am on wifi calling, text won't work (mms never worked, this is regular txt not working). Overall the 8.1 update has many more features that I don't want to roll back to 8.0 even with these issues.
 

Muessig

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Sep 30, 2012
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You guys seem to have all done soft resets via the vol down and power button. Have you tried a hard reset through the settings>about>reset your phone option? You will lose your personal data bit it will likely get rid of these issues.
 

ratsttam

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You guys seem to have all done soft resets via the vol down and power button. Have you tried a hard reset through the settings>about>reset your phone option? You will lose your personal data bit it will likely get rid of these issues.

Of course :) After the second unresponsive lockup, I did a full hard reset. Locked up the next day, so I did a roll back to 8.0 (via nsu), and let the 8.1 update come back down. It's done it about 8 or 9 times since. None of those resolved the wifi txt issue either.
 

ratsttam

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Well, last night the little update to 8.1 came down. Seems to have fixed my wifi connectivity issue at work (text via wifi calling still a no-go), and I have not had the lockup yet. Still a little early to say for sure, but it just feels like it'll be OK now. I can wait for the official firmware from Nokia for the texting issue to get fixed.
 

itsall4tay

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Read posts and I almost didn't upgrade my preview install, but that is not my style. Took about 15 minutes no issue or complications. 2 AT&T Lumia 925.
 

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