1. Glenn Quinn's Avatar
    The phone is on the blink. The power button is not working so when the screen saver kicks in the phone can't be operated.
    I've taken it to the phone shop who said I need to back everything up. I've plugged it into my computer and the windows thing doesn't give you an option to save anything?
    I rang a help line and they said I had to set up a windows account. I've done that and still can't see how I back up my phone.
    I looked on the net and it said download 'ZUNE' which I've done and it doesn't detect the phone!
    Fairplay this is a total joke, why can't you plug it in or wifi everything to your PC? maybe you can but I can't see it. Please can anyone help? many thanks in advance
    05-03-2014 01:03 PM
  2. Aniket Mhatre's Avatar
    Go to settings there you'll get backup option click on it select what you want to back up and you done 😊

    Sent from my Lumia 620 wp8.1 RM-846_im_india_233 using Tapatalk
    05-03-2014 01:08 PM
  3. Aniket Mhatre's Avatar
    But for stuffs saved on your sd card you'll have create backup by transferring all data to your pc

    Sent from my Lumia 620 wp8.1 RM-846_im_india_233 using Tapatalk
    05-03-2014 01:09 PM
  4. colinkiama's Avatar
    Then use windows explorer. Just go to computer ---> your phone -----> and copy the files onto your computer.
    05-03-2014 02:24 PM
  5. Glenn Quinn's Avatar
    Sorry but where are Contacts, calendar, apps etc saved too???
    05-04-2014 06:21 AM
  6. Aniket Mhatre's Avatar
    Cloud

    Sent from my Lumia 620 wp8.1 RM-846_im_india_233 using Tapatalk
    05-04-2014 06:49 AM
  7. Aniket Mhatre's Avatar
    Sent from my Lumia 620 wp8.1 RM-846_im_india_233 using Tapatalk
    05-04-2014 06:49 AM
  8. Glenn Quinn's Avatar
    Sorry I've not a clue what you are on about, this is of no help.

    Can anyone else explain the process/description of how I back up my 620 running windows 8 please? the important stuff like contacts, calender etc
    05-04-2014 05:44 PM
  9. colinkiama's Avatar
    Sorry I've not a clue what you are on about, this is of no help.

    Can anyone else explain the process/description of how I back up my 620 running windows 8 please? the important stuff like contacts, calender etc
    Your contacts and calendar are linked to your Microsoft account. So its automatically saved on the internet. Next time you log in, they will come back. Don't worry about contacts and your calendar.
    05-04-2014 06:06 PM

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