05-10-2014 11:48 AM
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  1. PDaniels1's Avatar
    PDaniels1
    Hello all

    I have had this problem for the past several months, and it is quite frustrating. My Lumia 920, will just randomly decide to act like it is charging, when it is not even on a charger. When this happens, it kills my battery, and I am unable to actually charge it. I have to constantly turn it on and off, until eventually it decides it does not want to do that. Any suggestions?
    05-10-2014 10:52 AM
  2. SlingLaker9811's Avatar
    SlingLaker9811
    Originally Posted by PDaniels1
    Hello all

    I have had this problem for the past several months, and it is quite frustrating. My Lumia 920, will just randomly decide to act like it is charging, when it is not even on a charger. When this happens, it kills my battery, and I am unable to actually charge it. I have to constantly turn it on and off, until eventually it decides it does not want to do that. Any suggestions?
    Do a hard reset at once, if that doesn't solve the problem take it to Nokia care before your warranty runs out.
    05-10-2014 11:05 AM
  3. anon(5445874)'s Avatar
    anon(5445874)
    i'd try a soft reset first, no need to jump strait to the hard stuff.
    05-10-2014 11:48 AM
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