what do i do?

[Hamadasco]

my lumia 920 motherboard apparently died... is that even possible? can it be fixed or i have to get a new motherboard or a new phone? i was charging the phone (was around 60%) then 5 mins later the phone turned off... i tried all type of resets but it wouldnt turn on.. ive had it for 16 months.. what are your suggestions??

 

[anon(7900571)]

get it fixed by nokia/Microsoft centre. Yes its very much possible due to high voltage.

 

[pankaj981]

Have you tried connecting to your computer?

 

[Hamadasco]

yup.. as i said above.. i tried everything written in the forums.. the motherboard is dead/burnt i think

 

[Hamadasco]

get it fixed by nokia/Microsoft centre. Yes its very much possible due to high voltage.

how much would it cost to fix? approximately

 

[anon(7900571)]

how much would it cost to fix? approximately

It depends , where are you from ?

 

[Derausgewanderte]

if it is the motherboard for sure it might be just easier to buy a new one. the L920 goes for $200 on several sites.
Amazon.com: Nokia Lumia 920 AT&T Windows 8 LTE Smartphone 32GB/1GB RAM - YELLOW: Cell Phones & Accessories

 

[Hamadasco]

I'm from lebanon.. we have no contracts here like the At&t, verizon, etc lol.. and a new 920 costs about 450$ here

 

[kumasokka]

Were you running 8.1 on it when it happened?

 

[JamesPTao]

Unless it has been abused you amy luck out and they may simply replace it or send you a new phone for free. I would think they are eager to please WP owners right now and keep them happy with their devices. Question have you been playing emulators a lot on your phone? The reason I ask is since phones don't have cooling fans for their chips (like laptops) emulators can be dangerous to run for extended periods as they put a huge strain on the chipset and are known to cause overheating and damage over time.

 

[Hamadasco]

no its still w8 and i dont have any emulator.. i barely play games on it..

 

[JamesPTao]

no its still w8 and i dont have any emulator.. i barely play games on it..

I would call Nokia care ask them how much it would cost to look at the phone. If its free send it. They might just send you another after looking at it. Let them know what is going on with it.

 

[Hamadasco]

i'm going tomorrow to see them... but i'm pretty sure it wont be free and i'm sure they won't give me another phone... such stuff doesnt exist in my country.. all phone dealers are thieves unfortunately..

 

[JamesPTao]

I was referring to a Nokia care center. Is that where you are going? I wouldn't go to a phone dealer their interest is in selling you another phone. If you have a Nokia care center I your country I would call them and set it up to mail them the phone. A dealer will always bs if possible because helping you out makes them nothing.

 

[AG VK]

I was referring to a Nokia care center. Is that where you are going? I wouldn't go to a phone dealer their interest is in selling you another phone. If you have a Nokia care center I your country I would call them and set it up to mail them the phone. A dealer will always bs if possible because helping you out makes them nothing.

There are a few stories on the forums where Nokia service centers also scam users by charging insanely high prices for repairs (when other similar centres in the same country charge maybe half).

 

[JamesPTao]

Just found a post under the 920 forums. The title is Fix for bricked 920's after reset. Flash process defined inside. Hope this helps.

 

[JamesPTao]

Any luck?