I have also noted this problem. It is common so it is not a phone issue. VZW has been limiting data connections and this may be a consequence. I also have problems with Facebook not being able to get data through VZW. In reality, I use about 20% of the data plan to which I'm subscribed each month. Don't look for them to fix the problem. VZW is pretty non-responsive. It took them 18 months to finally turn text grouping back on, a feature they ordered turned off when they contracted for the phones.