1. b8ll's Avatar
    I had posted in the 8.1 forum about my phone randomly rebooting. Thought it might have something to do with the 8.1 preview ( although it ran fine with it for 2 months ). The problem has progressed to the point that the phone constantly reboots. I cannot turn it off and have to wait for it to drain the battery from rebooting too many times. This sounds more like a hardware problem than software but the phone is out of warranty. Any suggestions?
    07-05-2014 02:13 PM
  2. David P2's Avatar
    Sounds like it might be a dodgy app causing issues. I would let it drain, then fire up the retail recovery tool and hit the "phone doesn't start" button and go from there. Sadly it will wipe it all the stuff you want to keep (which is pretty stuck because of the constant reboot issue). If it still does it after that reset (which will put 8.0 back on it), I would definitely say hardware issue.
    07-05-2014 02:18 PM

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