Network disappears from my 930!

[Rogozinski]

Last days i have a problem with internet connection of my provider, so not with wifi. It disappears and then i have to restart my phone every time to get connection. Anybody knows a solution? Thanks!

 

[stickyshocker]

Last days i have a problem with internet connection of my provider, so not with wifi. It disappears and then i have to restart my phone every time to get connection. Anybody knows a solution? Thanks!

Could you elaborate a little more to what you mean it disappears?

 

[Rogozinski]

Yes sure. The mobile internet signal disappears when my battery is beneath 50%. And internet also don't work. When I restart the Phone the internet is back again and i see the H+ again. But then after 5 minutes it disappears again and I have to restart the Phone again. This happens only since last days and it's very irritating... I know its not because of my provider, it's something with my Phone

 

[stickyshocker]

Yes sure. The mobile internet signal disappears when my battery is beneath 50%. And internet also don't work. When I restart the Phone the internet is back again and i see the H+ again. But then after 5 minutes it disappears again and I have to restart the Phone again. This happens only since last days and it's very irritating... I know its not because of my provider, it's something with my Phone

How do you know its not the carrier? Could it be s dirty sim? Have you gone to settings, Mobile & sim and make sure settings are ok. You know that the mobile signal will disappear what WiFi is connected?

 

[Rogozinski]

The sim is good and i have no Wifi. All settings are okay...

 

[Laura Knotek]

Are you using Battery Saver?
Sent from my Nokia Lumia 920 using Tapatalk

 

[Rogozinski]

Nope I don't use battery saver.

 

[WP7Nettwerk]

Try soft reset.

 

[Rogozinski]

I tried everything. Phone was even 1 week at Nokia Care. And the problem still exists Mobile network dissapears and i have to restart my Phone. And then again after 5 minutes internet dissapears...