Not able to connect to Nokia tag after Nokia Cyan upgrade

Debasish Bahinipati

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Jul 25, 2014
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I have a AT&T Nokia Lumia 1520.
After upgrading the device to Windows Phone 8.1 with Lumia Cyan, I am not able to connect my Nokia Treasure Tag to my phone.

Can anybody confirm whether Bluetooth LE is enabled in Cyan for this device or not.
 

swizzlerz

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Feb 8, 2012
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I have cyan on Lumia 1020 but I installed update 1 on top . my treasure tag wont pair. and says Bluetooth pairing error when I try to connect them.
 

hotphil

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Nov 14, 2008
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Take the battery out the tag for a few seconds. Hold the tag button down while putting the battery and cover back on. Then try pairing again.
Worked for my cyan 8.1 update 1 1020.
 

theefman

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Nov 14, 2008
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Has anyone got a tag from a physical Verizon store or just online? Can't seem to find any stores that stock them.
 

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