HTC 8X phone problems...

[whitie iii]

my HTC 8X randomly froze one day like 6 months after my 2 year contract ended and now it does not work..... first I held the power button to turn phone off and it just restarted the phone and got stuck on the HTC logo, could not for the life of me get it to turn off. The screen is just black now (dead battery?) and holding power just make it vibrate. Plugging it in does nothing and still has a black screen. When I got it to turn on, (being on charger) it got stuck on HTC logo so I removed charger, held held down power, it vibrated and it stayed off..... would like to at least get it to where I can get my data off the phone and restore it to factory or just get my data off the phone.... please help!

 

[Sebastianx]

my HTC 8X randomly froze one day like 6 months after my 2 year contract ended and now it does not work..... first I held the power button to turn phone off and it just restarted the phone and got stuck on the HTC logo, could not for the life of me get it to turn off. The screen is just black now (dead battery?) and holding power just make it vibrate. Plugging it in does nothing and still has a black screen. When I got it to turn on, (being on charger) it got stuck on HTC logo so I removed charger, held held down power, it vibrated and it stayed off..... would like to at least get it to where I can get my data off the phone and restore it to factory or just get my data off the phone.... please help!

Did you already try to do soft reset Power Button + Volume down pressed at the same time.

 

[whitie iii]

Did you already try to do soft reset Power Button + Volume down pressed at the same time.

yes I did, just vibrates with no responce

 

[whitie iii]

I guess it is just a nice glorified rock now!

 

[whitie iii]

nobody will help?

 

[peacefulberry]

The bad news is that outside of resetting the phone, i don't know what else to do, especially because you can't open up the phone to switch the battery out. You mentioned that it was 6 months after your contract ended. Can you just get a new phone?

 

[whitie iii]

The bad news is that outside of resetting the phone, i don't know what else to do, especially because you can't open up the phone to switch the battery out. You mentioned that it was 6 months after your contract ended. Can you just get a new phone?

I can but I don't feel like starting a new contract.... plus I was hoping to give the phone to mom when the time comes

 

[peacefulberry]

I can but I don't feel like starting a new contract.... plus I was hoping to give the phone to mom when the time comes

Oh ok. Got it. Have you tried charging it for about 6 hours? I know it seems excessive, but maybe the battery sensors just need to recalibrate.

 

[whitie iii]

Oh ok. Got it. Have you tried charging it for about 6 hours? I know it seems excessive, but maybe the battery sensors just need to recalibrate.

no! will try that, but when it is on the charger it flashes the red battery icon and after awhile it restarts and gets stuck on the Att logo... that's farther than it has ever got in the last 3-4 days

 

[peacefulberry]

no! will try that, but when it is on the charger it flashes the red battery icon and after awhile it restarts and gets stuck on the Att logo... that's farther than it has ever got in the last 3-4 days

How long has it been on the charger? Have you left it charging for 6 hours without unplugging it?

 

[whitie iii]

How long has it been on the charger? Have you left it charging for 6 hours without unplugging it?

when it froze, it was just pulled off the charger not even for 2 seconds.... I saw the phone was low on battery and plugged it in and it fully charged and when I pulled it off the charger it froze and has not worked since than... it's on the charger now and frozen on ATT logo

 

[peacefulberry]

when it froze, it was just pulled off the charger not even for 2 seconds.... I saw the phone was low on battery and plugged it in and it fully charged and when I pulled it off the charger it froze and has not worked since than... it's on the charger now and frozen on ATT logo

Ok. Keep it charged for 6 hours and then see what happens.

 

[Captains]

yes I did, just vibrates with no responce

Just a thought.. You have to hold longer than the vibration to get a reset. I've heard some people it can take 30sec or more..

 

[whitie iii]

Ok. Keep it charged for 6 hours and then see what happens.

I think the battery quit holding a charge..... it was on the charger from 4 pm yesterday to 12 am and it got stuck on ATT logo.... so I held the power and it turned off and vibrated but stayed off

 

[whitie iii]

Just a thought.. You have to hold longer than the vibration to get a reset. I've heard some people it can take 30sec or more..

yes, I held it down to where it vibrated like almost 10 times with no response still.....

 

[Captains]

yes, I held it down to where it vibratedl....

I meant you hold the buttons long after the vibration still.

 

[whitie iii]

I meant you hold the buttons long after the vibration still.

yes!

 

[whitie iii]

crappy phone!

 

[bryanibuan]

Don't they have something like an app from Nokia to fix bricked phones?

 

[whitie iii]

Don't they have something like an app from Nokia to fix bricked phones?

how in the world would you use the phone if it's bricked?