1. nischal shrestha's Avatar
    Today I did a hard reset,and when I backed up my account it asked me to enter my email account so I did and ot wanted me to get a code through that email but I got none please help am stuck

    Posted via Windows Phone Central App
    08-04-2014 12:03 PM
  2. Asharon Baltazar's Avatar
    It's a security procedure that Microsoft requires in order to get your backup. Better have an email from a different provider (Gmail) and it'll send a code there. Or you can op for a SIM card and let Microsoft either text you or call you to give you the code. Better yet: GET AN EMAIL ADDRESS!!! IT'S THE 21ST CENTURY!!!
    08-10-2014 08:50 AM

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