Don't get me wrong. I like my 928. Nice phone. Just... did Nokia let ZTE design this thing? I'd expect this build quality from a economical no-name device. Not a Nokia.
First phone. Lasted about 4 months and then the ear-piece (for calls) stopped working 100% of the time. Eventually stopped working all the time in the course of a week. Took to Verizon, they shipped me a replacement.
Second phone. Same thing after another 3 months. Took to Verizon, they shipped me a replacement. Ordered a case online once I figured the problem must be bad solders/connectors which would work apart after some torque on the body (IE: gripping/putting in a pocket)
Third phone: lasted 6 months this time with the case. Headphone jack caused a false positive to whether headphones were connected. Only could get audio with headphones. No speaker or even Bluetooth this time. Took to Verizon, told me they only covered for the first year (of the original purchase, not the last replacement) contacted Nokia, shipped to repair, got back.
I'm not really angry. I'm just wondering if I've drawn the short straw on build quality and have had a bad experience or is anyone else out there REALLY familiar with Nokia repair?
First phone. Lasted about 4 months and then the ear-piece (for calls) stopped working 100% of the time. Eventually stopped working all the time in the course of a week. Took to Verizon, they shipped me a replacement.
Second phone. Same thing after another 3 months. Took to Verizon, they shipped me a replacement. Ordered a case online once I figured the problem must be bad solders/connectors which would work apart after some torque on the body (IE: gripping/putting in a pocket)
Third phone: lasted 6 months this time with the case. Headphone jack caused a false positive to whether headphones were connected. Only could get audio with headphones. No speaker or even Bluetooth this time. Took to Verizon, told me they only covered for the first year (of the original purchase, not the last replacement) contacted Nokia, shipped to repair, got back.
I'm not really angry. I'm just wondering if I've drawn the short straw on build quality and have had a bad experience or is anyone else out there REALLY familiar with Nokia repair?