03-06-2015 10:54 PM
tools
  1. shuklashwin's Avatar
    shuklashwin
    The three capacitive touch buttons are not working.. I tried soft resetting the phone but it didn't work.. Please help..
    08-10-2014 02:27 AM
  2. JamesPTao's Avatar
    JamesPTao
    Originally Posted by shuklashwin
    The three capacitive touch buttons are not working.. I tried soft resetting the phone but it didn't work.. Please help..
    Set your backup settings, connect to WiFi and ket it back up. Charge your phone and do a head reset. Almost everything should come back as it was even your start screen configuration. I only lost notes on an overly basic note app with no backup option. It should fix it.
    08-10-2014 02:41 AM
  3. shuklashwin's Avatar
    shuklashwin
    I reverted back to Lumia Black using Nokia Recovery Tools.. (Took a calculated risk.) The issue persists. Must be a hardware issue. I'm gonna take it to the Nokia Care Centre.

    Thanks anyway.
    08-10-2014 10:29 AM
  4. JamesPTao's Avatar
    JamesPTao
    No problem, good luck.
    08-10-2014 03:25 PM
  5. shuklashwin's Avatar
    shuklashwin
    I know it's been a while, but thought I should let you guys know. They replaced my phone with a Lumia 735!! Thanking my stars!! :P
    03-06-2015 10:54 PM
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