Originally Posted by
lumia0323 Hi! I spoke to Daniel at NOKIA Live Chat. He is not very helpful. He told me that he has created a ticket for this issue and forwarded it to a engineer. The engineer have looked at the issue for 3 days but still no solution. Daniel is very rude and told me to **** OFF basically. I have identified the problem but NOKIA/MICROSOFT done care about us users. Everyone need to create a ticket at Microsoft/Nokia support so this problem gets resolved. Its a software issue, so dont trust anything else. DAMIT NOKIA. I HATE YOU! BAD SUPPORT, BAD SOFTWARE... ****TY PRODUCT...
And this ladies and gentlemen, is what happens with (unfortunately typical) "quality" tech support goes bad. Hell, even if there's one bad rep, voila, then entire company is painted to be evil in the eyes of the consumer. This is why it needs to improve, whether Comcast or HP...
I suspect his hands could be tied, since there's different people working in support, you may want to try again.
(I'm curious, do you have a transcript?)
And this is a caveat to show to all the people who are crying about slower updates, because this is what could potentially happen when stuff is rushed. But I would think its a fluke, but I suspect I've seen at least one or two other posts in your situation, if I remember correctly, (I probably don't)