Hi,
I bought a Nokia Lumia 920 last year (May 2013) from a retailer with very poor after sales services. I cannot change my phone due to their 7-day replacement policy. My unit is one of those that have "spinning cogs" problem and they can't fix it. So I thought my one month old Lumia is nothing but a paperweight. After calling me that they can't fix it (Nokia Service Center told them that it was a PCB issue and I need to pay $300 for a replacement) and they want me to take my defective phone from them, I never bothered. Why would I want a paperweight phone anyway and I won't pay that price anymore for a buggy unit.
Fast forward to September 2014, they still keep bugging me to get it, so to close off my relationship to them, I took it back. But out of curiosity, I plugged the unit in a charger and boom! It opened! No more spinning cogs! In my excitement, I downloaded the Nokia Software recovery and updated the phone to 8.1 and it's been a week with no problems whatsoever (Therefore, I now know that this is just a software glitch and not a hardware one)
So I have my almost 2-year old phone with only more than a month of usage. I plan to buy a new phone but when I got this back, it is technically brand new and I think even if this is already 2 years old, I only held it for just more than a month. It's sad that I will never experience the "Flagship" feeling even if I did pay its full price when it was released but my question is: Is it still okay for me (or for us 920 users) to use this for the next two years? I can see that this phone is still in the market so I believe we can still expect support for this in a couple of years, bit I am just afraid I might be wrong.
I just want to use it since I paid for it, but I am kinda afraid that this phone won't get updates, app support and stuff by next year.....
I bought a Nokia Lumia 920 last year (May 2013) from a retailer with very poor after sales services. I cannot change my phone due to their 7-day replacement policy. My unit is one of those that have "spinning cogs" problem and they can't fix it. So I thought my one month old Lumia is nothing but a paperweight. After calling me that they can't fix it (Nokia Service Center told them that it was a PCB issue and I need to pay $300 for a replacement) and they want me to take my defective phone from them, I never bothered. Why would I want a paperweight phone anyway and I won't pay that price anymore for a buggy unit.
Fast forward to September 2014, they still keep bugging me to get it, so to close off my relationship to them, I took it back. But out of curiosity, I plugged the unit in a charger and boom! It opened! No more spinning cogs! In my excitement, I downloaded the Nokia Software recovery and updated the phone to 8.1 and it's been a week with no problems whatsoever (Therefore, I now know that this is just a software glitch and not a hardware one)
So I have my almost 2-year old phone with only more than a month of usage. I plan to buy a new phone but when I got this back, it is technically brand new and I think even if this is already 2 years old, I only held it for just more than a month. It's sad that I will never experience the "Flagship" feeling even if I did pay its full price when it was released but my question is: Is it still okay for me (or for us 920 users) to use this for the next two years? I can see that this phone is still in the market so I believe we can still expect support for this in a couple of years, bit I am just afraid I might be wrong.
I just want to use it since I paid for it, but I am kinda afraid that this phone won't get updates, app support and stuff by next year.....