Difference between power+volume+camera button reset vs. settings reset?

[rusty_sim]

Hi

I'm having major issues with my touchscreen with lumia cyan. Is there a difference between the power+volume+camera buttons reset and the settings->about->reset my phone? What state will each option take my phone to?

Thanks

 

[Torcher Death]

Power + Volume down = Soft Reset which is the equivalent of removing & reinserting the battery.

Settings > About > Reset your phone = Hard Reset which takes your phone back to factory settings.

 

[rusty_sim]

Power + Volume down = Soft Reset which is the equivalent of removing & reinserting the battery.

Settings > About > Reset your phone = Hard Reset which takes your phone back to factory settings.

Thanks Torcher would the following be the same as Settings > About > Reset your phone ie. a factory reset?

 

[a5cent]

Thanks Torcher would the following be the same as Settings > About > Reset your phone ie. a factory reset?
View attachment 80897

Yes, that is a different way of doing the exact same thing.

There are two types of resets which are known by many different names, which can be confusing:

soft reset, reboot and restart are all the same thing, and equivalent to removing and replacing the battery, or doing ctrl-alt-delete on a PC. The important thing is that this doesn't delete anything on your device. This is achieved in two ways:

- shutting the device off and then restarting
- press and hold power + volume-down buttons.

hard reset and factory reset are also the same thing, although the later is a bit of a misnomer because if your device left the factory with WP8.0, and you have since upgraded to WP8.1, this won't take you back to WP8.0. This just deletes everything on your device, including apps, but excluding the OS. This can also be achieved in two ways:

- settings>about>reset menu
- press and hold power + volume-down buttons + camera buttons

 

[rusty_sim]

Thanks a5cent makes a lot of sense. Is there any way to go back to Lumia Black? 8.1 isn't causing me pain (I used to be on DP 8.1.1), Cyan is

 

[a5cent]

Yes, that is possible, but before you attempt that, try doing a hard reset first (if you use an SD card, save anything you want to keep to your PC first, then format your SD card before reinserting it. Also, don't use WP's backup feature). Some people have found this to resolve some of the issues that were discovered (particularly battery problems and overheating) after upgrading to WP8.1.

That can't hurt, because downgrading to WP8.0/Black will also wipe all data and apps off your device.

 

[rusty_sim]

Hi a5cent I did a hard reset but the screen issue still remains. I believe it's because I replaced my original digitizer with a cheap one, which the Cyan firmware doesn't like, however it ran ok on Amber and semi-ok on Black. If possible, how can I revert back to Amber or Black?

 

[a5cent]

There are a lot of posts on this site on that subject. Search and you'll find something. This is the first post my search turned up:

http://forums.windowscentral.com/no...-country-920-w-official-lumia-black-gdr3.html

Just note that the nokia recovery tool software won't work. Good luck.

 

[rusty_sim]

Hi a5cent

I've tried both NaviFirm and NSC's download package manager and unfortunately only the Cyan firmware is available to download and flash. I've tried different product codes too :unhappysweat: