Originally Posted by
xsodaxmachinex Yes my PC makes a noise when I plug it the phone into the USB port on my computer. I have tired 3 different ports. Not sure of it makes a difference but they are all USB 3.0 ports. I believe my wife's laptop are 2.0 ports but the NSRT for some reason can't connect to the Nokia servers even with the firewall and antivirus turned off.
Try using Nokia Care Suite instead, see if it makes a difference. Also make sure you manually install the USB drivers again from the Care Suite package. For now, when you connect your phone to your PC and after you hear the sound, go to Device Manager and look for something like Nokia under hardware. Delete the device from your system, unplug your phone, restart your PC and phone and replug it in. It should try to reinstall the drivers again