1. nebula710's Avatar

    My Lumia 925 hanged all of a sudden today. I can only see the lock screen which is continuously on. I can't lock/unlock the lock screen nor i can switch off my phone. When i am calling my number, i am not even able to receive the call.
    One thing i did today was, i installed the Glance screen update and also selected Whatsapp as lock screen app.

    Please can anyone tell me how to switch off the phone as i cannot remove the battery and also please tell me what is the reason of this issue as this never happened before.
    10-03-2014 03:06 PM
  2. MDK22's Avatar
    soft reset = hold POWER & VOLUME DOWN for ~~ 10 seconds, until phone vibrates - NO loss of data !
    nebula710 likes this.
    10-03-2014 03:25 PM
  3. nebula710's Avatar
    heyy MDK22... it worked. Thanks a lottt..
    abhinavsaprey likes this.
    10-03-2014 03:36 PM
  4. Marps's Avatar
    YEEEE it works thank you !!
    05-21-2015 01:14 AM
  5. Partha Baidya's Avatar
    Thank You Very Much. It works. You relieved my tension in a tensed situation.
    09-10-2015 12:00 AM
  6. xanaduin's Avatar
    Thankyou so much. !!
    10-28-2015 12:23 AM
  7. tchaoushev's Avatar
    Thanks a lot! It works perfectly!
    11-12-2015 01:06 PM

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