10-06-2014 08:10 AM
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  1. John Roger's Avatar
    John Roger
    Hello, I'm having trouble downloading and updating apps on my lumia 920. Downloading was so sloooooow, then it will suddenly fail. I don't see any problem with my internet connection since my other device was perfectly working on it. Any idea why is this happening? I already do a soft reset, but the problem was still there. Thanks
    10-06-2014 01:02 AM
  2. Aresjr21's Avatar
    Aresjr21
    Have you tried using a different wifi connection? How about using just your cellular data?
    10-06-2014 01:12 AM
  3. Rafael Yousuf's Avatar
    Rafael Yousuf
    Turn off Wi-Fi, turn off the device then turn it back on and connect to Wi-Fi and try to download the apps again. This fixed for me
    10-06-2014 01:17 AM
  4. John Roger's Avatar
    John Roger
    Originally Posted by Aresjr21
    Have you tried using a different wifi connection? How about using just your cellular data?
    I'm afraid I only have one wireless router here at home, and I'm using prepaid data plan so using cellular data for downloading was not advisable for me. Thank you by the way.
    Aresjr21 likes this.
    10-06-2014 01:52 AM
  5. John Roger's Avatar
    John Roger
    Originally Posted by Rafael Yousuf
    Turn off Wi-Fi, turn off the device then turn it back on and connect to Wi-Fi and try to download the apps again. This fixed for me
    Looks like it works for me too. Thanks a lot.
    Rafael Yousuf likes this.
    10-06-2014 01:55 AM
  7. Rafael Yousuf's Avatar
    Rafael Yousuf
    Originally Posted by John Roger
    Looks like it works for me too. Thanks a lot.
    You're welcome bro
    10-06-2014 08:10 AM
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