Hey everyone! As a user of Ting (Sprint MNVO) for quite some time on my Samsung ATIV S Neo, I had attempted at one point to install the Windows Phone 8.1 Preview for Developers. At the present state, the Preview for Developers version is virtually the same as the full release, minus firmware updates exclusive to the device.
It seems that in order for mobile data and MMS to work properly, it is dependent upon said firmware exclusive to my phone. As such, if you install the update via the Preview for Developers app, you will find that your data connection and ability to send and receive MMS is completely gone. I'm not entirely sure how this is possible, but it seems that the APN settings for both of those to function literally do not exist in 8.1. This is a known issue across Sprint's own forums for other Windows Phone 8 users including the Samsung ATIV S Neo who have tried to use the Preview for Developers version and have encountered the same problem.
Despite APN settings provided from your mobile provider, your mobile data will show as 4G but each time you open the internet in particular, you will receive a message saying it cannot find the server or DNS. MMS messages will fail, saying they cannot send and to try again. At one point, the APN settings were successful and I was able to use 4G data for a time as well as send but not receive MMS.
As of recently, even with manual APN settings, this is no longer possible and after some hunting down on xda-developers, I was able to find the stock rom for the ATIV S Neo and was able to flash it back to Windows Phone 8, where data properly works once more.
After flashing the default ROM back onto the phone, I have noticed that data and voice roaming are disabled and it says that I should "Contact my mobile provider to re-enable" despite them being enabled in my Device Settings on Ting and I will have a talk with them about that another time, since Data nor Voice Roaming is not a major concern, but the ability to at least roam domestically, I would ideally like restored.
If you have a Samsung ATIV S Neo, updated to Windows Phone 8.1 Preview for Developers, and want to revert back to the Stock 8.0 ROM, please visit the following thread on xda-developers located here : forum[dot]xda-developers[dot]com/showthread.php?t=2568606 You will be able to download the stock ROM, CSC, flash tool, and what not.
WARNING: While most firmware updates and the like are rather safe operations, do not perform them unless there is a significant need. If you do not wish to wait until November (estimated time as of posting the thread of when a Ting representative said Sprint would be sending out the official update) to regain your 4G data and MMS, read the thread and the corresponding links within it very carefully. When dealing with ROM/firmware flashes or upgrades, you must assume the worst that if performed incorrectly or if the power to the device is lost during the update, your phone can be rendered a useless brick. I take no responsibility as to what happens to your device from your success or failure to perform the ROM flash as directed in the thread.
If you do not feel comfortable in flashing your ROM back to 8.0, please wait until November where you should receive firmware updates for your phone that hopefully will correct the issue.
It seems that in order for mobile data and MMS to work properly, it is dependent upon said firmware exclusive to my phone. As such, if you install the update via the Preview for Developers app, you will find that your data connection and ability to send and receive MMS is completely gone. I'm not entirely sure how this is possible, but it seems that the APN settings for both of those to function literally do not exist in 8.1. This is a known issue across Sprint's own forums for other Windows Phone 8 users including the Samsung ATIV S Neo who have tried to use the Preview for Developers version and have encountered the same problem.
Despite APN settings provided from your mobile provider, your mobile data will show as 4G but each time you open the internet in particular, you will receive a message saying it cannot find the server or DNS. MMS messages will fail, saying they cannot send and to try again. At one point, the APN settings were successful and I was able to use 4G data for a time as well as send but not receive MMS.
As of recently, even with manual APN settings, this is no longer possible and after some hunting down on xda-developers, I was able to find the stock rom for the ATIV S Neo and was able to flash it back to Windows Phone 8, where data properly works once more.
After flashing the default ROM back onto the phone, I have noticed that data and voice roaming are disabled and it says that I should "Contact my mobile provider to re-enable" despite them being enabled in my Device Settings on Ting and I will have a talk with them about that another time, since Data nor Voice Roaming is not a major concern, but the ability to at least roam domestically, I would ideally like restored.
If you have a Samsung ATIV S Neo, updated to Windows Phone 8.1 Preview for Developers, and want to revert back to the Stock 8.0 ROM, please visit the following thread on xda-developers located here : forum[dot]xda-developers[dot]com/showthread.php?t=2568606 You will be able to download the stock ROM, CSC, flash tool, and what not.
WARNING: While most firmware updates and the like are rather safe operations, do not perform them unless there is a significant need. If you do not wish to wait until November (estimated time as of posting the thread of when a Ting representative said Sprint would be sending out the official update) to regain your 4G data and MMS, read the thread and the corresponding links within it very carefully. When dealing with ROM/firmware flashes or upgrades, you must assume the worst that if performed incorrectly or if the power to the device is lost during the update, your phone can be rendered a useless brick. I take no responsibility as to what happens to your device from your success or failure to perform the ROM flash as directed in the thread.
If you do not feel comfortable in flashing your ROM back to 8.0, please wait until November where you should receive firmware updates for your phone that hopefully will correct the issue.
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