Yellow Boxes that Make my L635 Unusable

TechmeIN64

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Sep 23, 2014
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I was looking through the usability settings (like high contrast, text size, etc) on my Lumia 635 and my phone started making these yellow boxes appear on my screen and stopped recognizing touches. I took out the battery and restarted and they are still there. I can't use the phone AT ALL. I can't even unlock it because it doesn't register touches. WHAT CAN I DO TO FIX THIS. I REPEAT, THE PHONE IS COMPLETELY USELESS AT THIS TIME.

Seriously, has anyone had this problem?
 

Guytronic

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Nov 4, 2013
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You have Narrator turned on.
Hold the up volume button and tap the startscreen button to disable narrator.
Keep the volume button pressed until narrator says it's turning off.
 

KevinLDFW

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Aug 16, 2016
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THANK YOU! I was starting to go into a bit of a panic myself. One note, you cannot press the volume up button if you have earphones plugged in; it will not work. :):sweaty:
 

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