928 Lockups after Denim update

jasqid

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Jan 14, 2011
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Installed Denim OTA Friday nite. I've had 3 lockups where I could not wake the phone. Only the soft reset would revive it. Anyone else having this issue?
 

stephen_az

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Aug 2, 2012
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Sorry but I have had absolutely no lockups on my 928 since the update. Everything has been completely solid. The only quirk I have seen is the Music app gets confused over a couple old classical music Christmas albums - never shows the correct title for the specific songs through the console in my car. It is only a couple albums though and I think it is just failing to identify them correctly and its subsequent guesses are off base.

Have you installed the Microsoft Field Medic App? That might give a clue as to the source in the system logs? BTW, were you on the WP8 OS or the DP version?
 

jasqid

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Jan 14, 2011
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I was on DP. I was in the process Friday night of downloading the Denim update through the lumia SRT when it started coming in OTA around 9:30pm. I let it run OTA. Thinking about a hard reset and restore backup if it does it again.Its happened every day, once.
 

stephen_az

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Aug 2, 2012
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That may be the best route. It certainly sounds like something went wrong with the update. Really has been completely stable and much faster here. In fact, I may try reactivating my other 928 as a backup to see if Denim resolves the problems I had on that device after using the DP. Probably still just a defective device but is worth checking. I can always then reactivate my current backup if is still unable - a comparatively ancient 822 that also seems completely stable with Denim.
 

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