1. kobi001's Avatar
    Since updating to WP8.1/Denim on my 928 Skype has gone from rock solid to completely unusable. I can log in but then it immediately crashes. At best Skype stays active for one second before dumping me back to the start screen. I have the latest update from the Windows Store (v2.25.0.111). Everything else on the phone works. I found one post somewhere that suggested uninstalling reinstalling Facebook - that didn't help. I uninstalled/reinstalled/soft reset many times since the WP8.1 upgrade. I do find that I must wait a few minutes after a soft reset before I can load my e-mail or it will crash back to the Start screen.

    Anyone else have this problem with Skype? Anyone have any suggestions how to get Skype working? Skype is a primary tool and I am hoping not to have to wait for the next Skype update.
    12-25-2014 03:40 PM
  2. rockstarzzz's Avatar
    It works totally fine for me. If you did not hard reset, it could be a bad update. I would recommend settings > about > reset.

    Make sure you back up your photos, texts and app+settings from settings > backup.

    The only thing you will lose is - app log ins and app data for those that don't sync to Onedrive (mostly all don't yet sync!)
    12-25-2014 03:49 PM
  3. kobi001's Avatar
    Did a hard reset and all is well. It was a painless process short of the time it took to sync my Exchange account and contacts. Should have done it immediately after updating. Thanks for the push!
    rockstarzzz likes this.
    12-26-2014 12:38 PM
  4. Vaibhav S's Avatar
    glad to see your problem is resolved :)
    12-28-2014 04:43 AM

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