03-28-2015 06:49 PM
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  1. Jaya Ram's Avatar
    Jaya Ram
    Hi every one . I have done software update with wifi in nokia Lumia 620 . After update the touch screen stopped working i can see the side buttons working but touch doesn't respond . i have done hard rest and soft reset but none worked and please help...
    01-03-2015 01:02 PM
  2. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Did you update from black to Cyan or from Cyan to Demin?
    Did you ever replace your touch panel.
    If you replaced your touchpanel with a non OEM version than the touchpanel will not work anymore in Cyan and Demin.
    xandros9 likes this.
    01-03-2015 01:10 PM
  3. jontyfernz's Avatar
    jontyfernz
    Originally Posted by Jaya Ram
    Hi every one . I have done software update with wifi in nokia Lumia 620 . After update the touch screen stopped working i can see the side buttons working but touch doesn't respond . i have done hard rest and soft reset but none worked and please help...
    Try to use a screen guard and keep your screen free of dust,mud and sweat
    03-27-2015 04:50 AM
  4. EL620's Avatar
    EL620
    Sounds like a generic digitizer.
    Nokia disabled those in newer firmware updates.
    03-28-2015 06:49 PM
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