Thank you, Gaita
My Nokia Lumia 925 (purchased from Tesco in July 2014) went into a boot loop yesterday, and your advice (pressing the volume down and unlock keys for 10 seconds) cleared it. I was extremely pleased not to lose the data and photos on the phone!
This was the second time this happened. The first time was in November while on holiday in Turkey. I couldn't use the camera or emails or access addresses. I sent the phone to the Tesco repair centre when I got home, and they reloaded the software, wiping out my data and photos.
Now the backup to the cloud, and synching with Outlook on my PC are working, but I didn't want the hassle of having to send the phone away again.
thank you very much.
01-16-2015 06:02 AM