1. Yapchagi's Avatar
    No matter what I do, I can't check my yahoo email on my Lumia 920.

    I got the following message:
    ------------
    Error encountered processing your last request!
    We have run into a problem processing your last request.
    Refreshing the page may fix the problem, or use the link below to return to your Inbox.
    -------------

    What can I do? It's been a few days now.
    01-14-2015 01:53 AM
  2. Harrie-S's Avatar
    If you use your computer can you see mail.
    Is updating or downloading apps on your phone still possible?
    Than I would suggest to delete the yahoo mail account on your phone and add it again.
    Laura Knotek and aximtreo like this.
    01-14-2015 02:09 AM
  3. Yapchagi's Avatar
    If you use your computer can you see mail.
    Is updating or downloading apps on your phone still possible?
    Than I would suggest to delete the yahoo mail account on your phone and add it again.
    Yeah with computer is fine. I've tried using email apps and they're the same thing. They act like almost an internet browser and give me the same error result.

    What do u mean delete the yahoo email account on the phone? On phone settings - Email and Accounts - I only have Microsoft Account there. I have not set up the yahoo email account.
    01-14-2015 02:46 AM
  4. Harrie-S's Avatar
    Okay if you only have a ms account do not delete it.
    The following actions may help.
    Check if you do not have limitations in Data sense.
    Do a soft reset.
    Delete IE history.
    Check if date and time are correct.
    Go to settings > email+ accounts and sync your Microsoft account.
    01-14-2015 03:01 AM
  5. Yapchagi's Avatar
    Okay if you only have a ms account do not delete it.
    The following actions may help.
    Check if you do not have limitations in Data sense.
    Do a soft reset.
    Delete IE history.
    Check if date and time are correct.
    Go to settings > email+ accounts and sync your Microsoft account.
    I tried soft reset a couple days ago but it doesn't solve the problem.
    I also tried using DATA plan and WiFi and both have problems reading yahoo email.
    Deleted IE history and even deleted the saved passwords. Problem still occurs.
    I synced microsoft account 2 days ago and I did it again today.
    date and time are fine.
    01-14-2015 03:52 AM
  6. Harrie-S's Avatar
    Do you have a website pinned to your start screen? If so remove it. Close all taps on IE.
    You also could try to use UC browser to check if you can connect to your yahoo mail website.
    01-14-2015 04:14 AM
  7. aximtreo's Avatar
    I would suggest that you go into settings; email, add account and enter your yahoo account and password. Press enter or next and the phone should connect to yahoo. You should be able to access your email now. On the start screen, open the mail icon and press sync and it should now show any yahoo mail you have received.

    Let us know if this works.
    01-14-2015 06:56 AM
  8. Yapchagi's Avatar
    Do you have a website pinned to your start screen? If so remove it. Close all taps on IE.
    You also could try to use UC browser to check if you can connect to your yahoo mail website.
    nope, I don't have any website pinned on my start screen.
    Going to try UC browser soon...

    Update: UC browser doesn't work either.
    01-14-2015 11:31 AM
  9. Yapchagi's Avatar
    I would suggest that you go into settings; email, add account and enter your yahoo account and password. Press enter or next and the phone should connect to yahoo. You should be able to access your email now. On the start screen, open the mail icon and press sync and it should now show any yahoo mail you have received.

    Let us know if this works.
    I tried this before and it works. But, I prefer checking email from the browser.
    01-14-2015 11:36 AM
  10. Corepc's Avatar
    Maestro app works great for Yahoo email. Yahoo has always given me trouble on WP, till I started using maestro app to check it. Give it a try
    01-14-2015 11:49 AM
  11. aximtreo's Avatar
    I tried this before and it works. But, I prefer checking email from the browser.
    If you use the browser you still have to provide your user id and password to log in and check your mail.
    01-14-2015 01:00 PM
  12. aximtreo's Avatar
    Maestro app works great for Yahoo email. Yahoo has always given me trouble on WP, till I started using maestro app to check it. Give it a try
    Maestro still is an app and he wants to use the browser method. I agree Maestro is good but not necessarily good for what he wants to do.
    01-14-2015 01:01 PM
  13. Yapchagi's Avatar
    Maestro app works great for Yahoo email. Yahoo has always given me trouble on WP, till I started using maestro app to check it. Give it a try
    ok thanks for the info. I'll give it a try.

    Update: I can't find it anywhere in the store. Do you have the link for it? All I could find are Maestro apps for piano or something.
    01-15-2015 12:13 AM
  14. Harrie-S's Avatar
    01-15-2015 01:04 AM
  15. Yapchagi's Avatar
    it says my phone doesn't support it? I have WP 8.1 though.
    01-15-2015 03:47 AM
  16. Yapchagi's Avatar
    I don't know why but for some odd reasons I can check yahoo email now via the internet browser.
    01-15-2015 05:08 PM
  17. Harrie-S's Avatar
    Good to hear so problem solved I guess.
    01-15-2015 06:10 PM
  18. Yapchagi's Avatar
    yeah I guess the problem just fixed itself...

    Thank you for all the help everyone.
    01-17-2015 12:22 PM

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