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  1. lbeezy2188's Avatar
    Anyone who received the full denim update know if that fixed the driver issue with the new Netflix app. For the L830
    TexasLabRat likes this.
    01-22-2015 10:36 AM
  2. Mr Lebowski's Avatar
    MS said they are 'working on this issue' they only acknowledged that it is their fault a few weeks ago, I doubt they put Denim update on hold to fix one apps configuration with Denim.
    01-22-2015 09:40 PM
  3. JW888's Avatar
    Just do a soft reset, just d/l today, got the same problem, after soft reset, problem fixed

    https://help.netflix.com/en/node/23556
    01-22-2015 10:42 PM
  4. Mr Lebowski's Avatar
    Just do a soft reset, just d/l today, got the same problem, after soft reset, problem fixed

    https://help.netflix.com/en/node/23556
    You don't have a 830, 753, or 730 you have a 1020
    this was posted in an 830 forum and that is error code: Q8156-8000FFFF
    and the one effecting our phones is error code: Q8156-887A0004 & not the same problem.
    Last edited by Mr Lebowski; 01-22-2015 at 11:47 PM.
    Gkaarl likes this.
    01-22-2015 11:14 PM
  5. lbeezy2188's Avatar
    You don't have a 830, 753, or 730 you have a 1020
    this was posted in an 830 forum and that is error code: Q8156-8000FFFF
    and the one effecting our phones is error code: Q8156-887A0004 & not the same problem.
    In a separate forum post. Someone confirmed that when they downloaded "Full" Denim to their 830 Netflix worked again. So now its just a waiting game to see off ATT approved denim for my phone
    01-23-2015 10:27 AM
  6. Mr Lebowski's Avatar
    In a separate forum post. Someone confirmed that when they downloaded "Full" Denim to their 830 Netflix worked again. So now its just a waiting game to see off ATT approved denim for my phone
    Why don't you post that link if the phone in question is a 830, that would be news
    01-23-2015 02:04 PM
  7. lbeezy2188's Avatar
    Why don't you post that link if the phone in question is a 830, that would be news
    For some reason the app won't let me share the thread
    01-23-2015 05:52 PM
  8. Mr Lebowski's Avatar
    For some reason the app won't let me share the thread
    What's the title of the thread ?
    01-23-2015 09:52 PM
  9. lbeezy2188's Avatar
    What's the title of the thread ?
    Netflix working again on Lumia 830
    01-24-2015 01:51 AM
  10. Mr Lebowski's Avatar
    For some reason the app won't let me share the thread
    Sure I does.
    Anyone who has a Lumia 830 with the "quasi" Denim firmware and tried to use the most recent Netflix update was met with an annoying error message - something about the windows version not being up to date...

    Yesterday evening I got the "proper" Denim upgrade and Netflix works fine again. Just for anyone out there annoyed by this problem, be a little patient and when the update comes, it'll be fine again.
    01-24-2015 12:34 PM
  11. seventeenapg's Avatar
    Sure I does.


    And, does anyone know when we will be getting the Lumia denim update in the UK for the CV L830?
    01-25-2015 03:58 AM
  12. Ejay Lozano's Avatar
    I did the update on my L830 and it still doesn't play. It navigates and searches fine, but doesn't seem to play. I've done soft resets multiple times and it still doesn't play. I guess my only option is to watch it on my L900, till they get a fix on the lumia denim users...
    01-25-2015 09:59 PM
  13. vishal mehta1's Avatar
    I have the same problem....it never plays but I can navigate easily..
    01-25-2015 10:19 PM
  14. golf9509's Avatar
    I have spent a couple of hours total with Lumia Support and Netflix. This is clearly a Microsoft issue. Netflix worked fine on my Lumia 830 until I got the Denim "update". It now doesn't work. I can open the app, navigate etc... just can't play a movie. Seriously about to drive me back to old reliable Android and Samsung S5. I really like the Windows OS. New and fresh looking. But if something as simple as Netflix won't work, it's pretty useless. Microsoft already has very limited app availability. But if the apps they do have don't work on my device, that's a deal breaker for sure. I'm going to wait another few days and then just put the SIM card back in what I KNOW works and sell the Lumia 830. Perhaps Microsoft is a day late to the party.
    01-26-2015 08:29 PM
  15. golf9509's Avatar
    This workaround does not fix error code Q8156-887A0004. According to Lumia "support", they are working on a fix but have NO idea when that fix will be pushed. Pretty sad. Think it's time to go back to what I KNOW works in Android and Samsung.
    01-26-2015 08:31 PM

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