Preorders are now LIVEfor all of the new Surface devicesfor Fall 2021

  1. Kglacal's Avatar
    My keyboard and language is set to English. Now my Region is United States, English (United States) but it still reads, "I'm afraid I'm not available to help in your region with the language you've chosen.".
    02-02-2015 09:57 AM
  2. Martsicky's Avatar
    you should change your language to English (United States).

    There are also:
    English (United Kingdom)
    English (Australia)
    English (Belize)
    English (Canada)
    English (Caribbean)
    English (Hong Kong SAR)
    English (India)
    English (Ireland)
    English (Jamaica)
    English (Malaysia)
    English (New Zealand)
    English (Philippines)
    English (Singapore)
    English (South Africa)
    English (Trinidad and Tobago)
    English (Zimbabwe)

    Make sure you've chosen the correct one. (US)
    Last edited by Martsicky; 02-02-2015 at 10:26 AM.
    Kglacal likes this.
    02-02-2015 10:14 AM
  3. Kglacal's Avatar
    Okay I did change it, but I'm still receiving the same message.
    02-04-2015 08:45 AM
  4. Harrie-S's Avatar
    Okay I did change it, but I'm still receiving the same message.
    Please double check your settings and OS
    02-04-2015 08:49 AM
  5. Kglacal's Avatar
    Last edited by Kglacal; 02-09-2015 at 09:06 AM. Reason: Personal Information
    02-06-2015 08:48 AM
  6. krishna T's Avatar
    Before posting the screenshots remove/blur the sensitive information (here IMEI etc).
    Kglacal likes this.
    02-06-2015 08:56 AM
  7. Martsicky's Avatar
    are you sure there's:
    No Cortana on the app list?
    No Cortana in phone settings?
    No Cortana when you press and hold search button?
    Last edited by Martsicky; 02-08-2015 at 04:09 AM.
    02-06-2015 03:19 PM
  8. groovedba's Avatar
    I just got the update here in Canada, but was bummed out that Cortana wouldn't work with the US region in place. Accidentally I selected region as UK with English US and speech as English UK and got Cortana to work albeit the UK version. Couldn't get the US Cortana to work. Hope this helps you!
    Harrie-S and Kglacal like this.
    02-08-2015 03:46 AM
  9. Kglacal's Avatar
    No i got Cortana but it just doesnt work.
    02-09-2015 09:03 AM
  10. Kglacal's Avatar
    lol now she says "I'm sorry, but I can't speak your language yet."
    02-09-2015 09:08 AM
  11. Kglacal's Avatar
    Yes I have Cortana but its not working. I have change everything to the appropriate settings. (Look at Pictures)
    02-23-2015 01:31 PM
  12. Kglacal's Avatar
    Should I reset My phone
    02-23-2015 01:31 PM
  13. aos10's Avatar
    same with me
    i think its see the carrier you are using
    if you are not in saudi arabia , then you are not supported
    or , its sees your microsoft region account
    you can change the region every 6 month
    02-28-2015 06:40 AM
  14. Kglacal's Avatar
    Can you change Os versions?
    07-16-2015 08:48 AM
  15. TheBluesOne's Avatar
    07-16-2015 02:55 PM

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