1. Igurisu's Avatar
    Hey all,

    I have (well my wife has), a Lumia 820, Cyan is installed and win 8.1 but still no Cortana. I also have a 720 to the same software level and this has Cortana and is running fine. The 820 is on Talkmobile (UK), the 720 is on Vodafone (UK) but not sure that is affecting anything. I've swapped my Voda SIM into the 820 and tried updating but with no result.

    Does anybody have any ideas what the issue may be?

    02-08-2015 04:30 AM
  2. Abhishek P's Avatar
    I think you need to change your region to US and language settings as well.
    Not sure if Cortana is available to UK in cyan
    02-08-2015 04:34 AM
  3. Smiggyy's Avatar
    Cortana in UK comes with 8.1.1 DP for 820.
    Have 820 (EE/Virgin/T-Mobile) with Cortana and desktop folders.
    02-10-2015 07:26 AM
  4. T Moore's Avatar
    There are several things that determine if you have Cortana in the UK
    If you have preview for developers installed, yes
    If you have changed the region, language, to US, yes
    If your phone has received update 1 to the OS and Denim, yes
    If your OS, listed in settings, about, more info, is one of these you have the update.
    OS version
    Changing the sim will not bring an update. Your phone update is determined by the carrier you purchased it from.
    02-10-2015 08:06 AM

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