1. jmaren's Avatar
    I've had this issue since I've gotten the phone, but I'm only now trying to solve it.

    Whenever I try to zoom in on images and PDF files it doesn't change the appearance as if the image/PDF is the size it shows when you first take a look at it. I am not sure why I have this issue but it's really frustrating when I can't read a PDF and have to access my email in order to read the PDF.

    I'm using the Office PDF Reader, and it just looks like it doesn't render the text to a readable format.

    Does anyone else have this problem? Does anyone know a possible solution?
    02-10-2015 02:36 PM
  2. Harrie-S's Avatar
    Please try this.
    Go to SETTINGS > ease of access > and scroll down to "allow zooming on all web content" set it ON
    wp_ss_20150210_0001-1-.jpg
    02-10-2015 03:43 PM
  3. Bobby Phoenix's Avatar
    May seem a bit basic, but you are clicking on it to open it, and not just trying to zoom in on a thumbnail?
    02-10-2015 04:08 PM
  4. jmaren's Avatar
    Thank you for the replies. Changing the ease of access settings has fixed the resolution on the pdfs.
    Philip Hamm likes this.
    02-10-2015 04:55 PM

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