[Qtweeder]

consider belfiore tweeted!

[JC_Yang]

I've just tweeted bothe LumiaHelp and Joe Belfiore, don't know whether it works, last hope maybe.

[jlx2013]

Hey, what about this page? https://gethelp.live.com/Pages/MSO.aspx?Product=WP8&Topic=Windows Phone software update&ForumID=261804 You can chat with them. Maybe it will help a little bit more than @LumiaHelp. I can't do it right now, so if somebody can please give it a try

[JC_Yang]

LumiaHelp finally tell me to reset my phone.... pal, don't waste ur time talking to it anymore.

[JC_Yang]

I just tweet Windows Central to ask them to write a piece of news for us, show them this thread. HOPE this can help us.

[raydwatts]

I have tweeted Satya Nadella . I can understand that because denim offers more bonuses to a high end phone then it would need more testing due to interactions on more hardware/software but putting it on the server and not shipping it is just stupid and very poor customer relations. It's almost as if they've given up on premium phones and want us to buy android or apple devices or low end windows devices.

[Adeel 360]

I've also tweeted to windows central hopefully it will make a difference

[mikelpikel]

Hey, what about this page? https://gethelp.live.com/Pages/MSO.aspx?Product=WP8&Topic=Windows Phone software update&ForumID=261804 You can chat with them. Maybe it will help a little bit more than @LumiaHelp. I can't do it right now, so if somebody can please give it a try

If that is microsoft Live Chat it is useless, tried twice and the guy just said he couldn't help me. I asked him to mention the problem to his manager and thats the extent of it...

[anism]

Don't forget to tweet elop

[beman39]

oh great! my new phone I just bought is the HK variant and I don't have LTE and I can't get the Denim update... now I'm considering to sell this phone. Too bad because the phone is in super MINT condition and it's 32GB and wireless charging! GRRRRR

[jlx2013]

oh great! my new phone I just bought is the HK variant and I don't have LTE and I can't get the Denim update... now I'm considering to sell this phone. Too bad because the phone is in super MINT condition and it's 32GB and wireless charging! GRRRRR

The LTE problem is because you don't have the correct version for your country, am i right?

[jlx2013]

Don't forget to tweet elop

When it was Nokia the Elop mail was published in the contact page. Anyone has it?

[beman39]

The LTE problem is because you don't have the correct version for your country, am i right?

well this is the international variant no? is it not supposed to have ALL the BANDS? also my AT&T has LTE and that has less bands than the international version

edit: BTW when I go into network settings and choose which band I want (EX 2g-3g-4g) LTE isn't even listed like my other L1520 AT&T

[mikelpikel]

Can those who tweeted Windows Central please post links here?

Thanks in advance

[affaiec]

@affaiectwit1 As the update is being released in a gradual manner, you'll receive a notification on your phone once it's available. ^PM. This was tweeted to me from nokia help

[mikelpikel]

@affaiectwit1 As the update is being released in a gradual manner, you'll receive a notification on your phone once it's available. ^PM. This was tweeted to me from nokia help

How annoying! I got the same reply and then I started telling them about how long it had come out etc, then they came up with different excuses. They are useless (either that or they just are not told anything by those higher up).

[mikelpikel]

Meanwhile Im still waiting for a reply, and their business day is coming to a close. I don't think they reply on weekends so this will just get dragged out even more.

[Adeel 360]

This is just great.

[Qtweeder]

it's now a farce.

[JC_Yang]

I've a new idea, guys. We should tweet or tell some news site who are unfriendly to M$, and tell them the details of our story and how ridiculous this is. I think this is our best weapon. I don't trust their inability to understand our pain anymore.
Anyone can name some big news sites who are M$-against?

[mikelpikel]

Just sent this as a tip to windows central, not expecting anything to be done but at least its out there and they can choose what they want to do. The rest of the message didn't send it appears but I sent another Tip to them with the rest of the message on it. All I can say is thank you Windows Central for enabling us to all come together and speak up.

[jlx2013]

well this is the international variant no? is it not supposed to have ALL the BANDS? also my AT&T has LTE and that has less bands than the international version

edit: BTW when I go into network settings and choose which band I want (EX 2g-3g-4g) LTE isn't even listed like my other L1520 AT&T

Depending. If you live in the US the 1520.3 has all the bands of that country. For the most other countries, the 1520.1 is the right one, wich i think you have.

[beman39]

I live in Canada so I I'm not sure if me having the 1520.1 is the right one or not... also what is weird is that I don't have denim (cyan) but I do have the "folders" on the home screen, how is that possible?

[mikelpikel]

That also crossed my mind for a second when I did a hard reset on my phone but what you are seeing is the official Folders app. You can have folders on the start screen they just won't be live or built in. In Denim the folders are live and you can simply create one by dragging one tile over another as opposed to using the Folders app and selecting the apps you want in that folder manually... If that makes sense.

[beman39]

That also crossed my mind for a second when I did a hard reset on my phone but what you are seeing is the official Folders app. You can have folders on the start screen they just won't be live or built in. In Denim the folders are live and you can simply create one by dragging one tile over another as opposed to using the Folders app and selecting the apps you want in that folder manually... If that makes sense.

sorry but mine is live and was already there and I did not install the "APP" also I CHECKED and it is not in my apps list...

EDIT: what is weird also is my AT&T L1520 shows 2GB RAM in the extras+info, but on the HK L1520 it doesn't show anywhere! is that the same as you guys?