Shop Holiday deals at:Amazon | Walmart | Best Buy | Microsoft | Dell

09-19-2015 12:33 PM
755 12345 ...
tools
  1. pankaj981's Avatar
    AT&T does have the firmware, they have it listed as in testing. And Microsoft stated that they released the update to carriers I think It was November..
    Where do you see it listed as testing?
    03-21-2015 11:07 PM
  2. Derausgewanderte's Avatar
    Where do you see it listed as testing?
    unless there is another link, I do not see that either. "not available yet" is all I see.

    Product | Description | Release | OS version | Firmware version
    Lumia 830 | AT&T | Not available yet | Not available yet | Not available yet
    03-22-2015 01:24 AM
  3. Noahma's Avatar
    Where do you see it listed as testing?
    unless there is another link, I do not see that either. "not available yet" is all I see.

    Product | Description | Release | OS version | Firmware version
    Lumia 830 | AT&T | Not available yet | Not available yet | Not available yet
    It was listed just as Denim started rolling out, and before Microsoft changed the web page to show only the current firmware.
    03-22-2015 02:27 AM
  4. Derausgewanderte's Avatar
    Well, this clearly shows the mess MS created with denim.
    With the self-inflicted fragmentation MS created things will be left behind too often.
    Last edited by Derausgewanderte; 03-22-2015 at 10:40 AM.
    03-22-2015 10:20 AM
  5. PiggyMiddle's Avatar
    Well, this clearly shows the mess MS created with denim.
    It's not just with Denim. I had this issue with my Canadian-sourced unlocked 520. It was on Black for the longest time until Rogers in Canada released Cyan then it got updated. It was still months later before the US 520s, finally got the Cyan. Now I have bought an RM-985 sold by msoft USA, yet I still have to wait until AT&T get off their collective lazy asses and roll out the full Denim. Then msoft will roll out the RM-985 version too.

    Dumb-assed way of promoting the Windows Phone - msoft. I don't want to go back to google-data-theft, but it sure looks like I may have made a dumb decision stay with WP by getting the 830. A PlusTwo may be on my horizon. :)
    vp710 likes this.
    03-22-2015 01:06 PM
  6. Derausgewanderte's Avatar
    It's not just with Denim. I had this issue with my Canadian-sourced unlocked 520.
    If you have the RM-985 version in the US you could flash with the RM-985 Rogers rom. There are instructions on flashing in the 920 forum and at XDA.

    Start reading downwards from pankaj's post here. http://forums.windowscentral.com/nok...tm#post3029030
    03-22-2015 01:18 PM
  7. PiggyMiddle's Avatar
    If you have the [COLOR=#333333]There are instructions on flashing in the 920 forum and at XDA.
    What's Nokia's warranty repair standpoint on a bricked phone?

    Or, will the NCS bring it back from a failed Rogers update?

    Which begs another question, if all of these phones can be flashed with other carrier alternatives like Denim (etc) how many of the updates are actually identical? Probably with the exception of Carrier short call codes, #999# type things.

    Dumb system.
    03-22-2015 04:07 PM
  8. Derausgewanderte's Avatar
    What's Nokia's warranty repair standpoint on a bricked phone?

    Or, will the NCS bring it back from a failed Roger's update?
    do not do it if you are concerned about bricking your phone. It's not difficult and many here have done it (including myself) with the Lumia 920. But there is always a small chance that a phone gets bricked via flashing, just the nature of it.
    03-22-2015 04:09 PM
  9. gmfeld's Avatar
    Well, this clearly shows the mess MS created with denim.
    With the self-inflicted fragmentation MS created things will be left behind too often.
    "Fragmentation." Isn't that exactly what MS said would NOT happen with Windows phone, as compared to Android?


    Sent from my iPad using Tapatalk
    Derausgewanderte and JohnStrk like this.
    03-22-2015 06:34 PM
  10. Blacklac's Avatar
    "Fragmentation." Isn't that exactly what MS said would NOT happen with Windows phone, as compared to Android?


    Sent from my iPad using Tapatalk
    Microsoft has zero control over carriers and how they update. Their attempt at removing fragmentation is what the Preview for Developers program is for. There's nothing they can do about firmware with phones tied to carriers.
    03-22-2015 07:00 PM
  11. rideboarder's Avatar
    Microsoft has zero control over carriers and how they update. Their attempt at removing fragmentation is what the Preview for Developers program is for. There's nothing they can do about firmware with phones tied to carriers.
    The problem is that it's not just phones tied to carriers. Carrier-free country versions aren't even getting the firmware from Microsoft. Microsoft has 100% control over this, and they've failed miserably.
    xandros9 and Derausgewanderte like this.
    03-22-2015 07:06 PM
  12. Derausgewanderte's Avatar
    "Fragmentation." Isn't that exactly what MS said would NOT happen with Windows phone, as compared to Android?


    Sent from my iPad using Tapatalk
    it seemed to work in the beginning. But the more low end devices they throw into the field this will not be possible anymore....
    ​my two cents.
    03-22-2015 07:33 PM
  13. PiggyMiddle's Avatar
    Microsoft has zero control over carriers and how they update.
    Accepted -- but -- what about the phones that msoft sells directly AND unlocked like the 830 RM-985? No carrier involved.

    Can't find a defensible reason anywhere in that concept.
    03-23-2015 11:36 AM
  14. Blacklac's Avatar
    Accepted -- but -- what about the phones that msoft sells directly AND unlocked like the 830 RM-985? No carrier involved.

    Can't find a defensible reason anywhere in that concept.
    Well, this is an AT&T thread, so... :p
    03-23-2015 12:12 PM
  15. runamuck83's Avatar
    Still no denim for my Att Lumia 830.... April 3rd...
    04-03-2015 05:05 PM
  16. gmfeld's Avatar
    I tweeted @lumiahelp and @att this week about this, check out this BS response I got: "Rest assured that we're working with AT&T on a SW update to m the benefits of the Lumia Camera app to their Lumia 830 customers. Right now, Lumia 830 customers can still enjoy the Lumia Camera Classic app which is also available from the Store." Are you kidding me?


    Sent from my iPad using Tapatalk
    04-04-2015 08:06 AM
  17. runamuck83's Avatar
    I tweeted @lumiahelp and @att this week about this, check out this BS response I got: "Rest assured that we're working with AT&T on a SW update to m the benefits of the Lumia Camera app to their Lumia 830 customers. Right now, Lumia 830 customers can still enjoy the Lumia Camera Classic app which is also available from the Store." Are you kidding me?


    Sent from my iPad using Tapatalk
    Total joke. I've never felt more ripped off by a product in my life. Maybe a year after owning it, I'll actually get the features that were promised at time of sale....
    04-04-2015 10:06 AM
  18. vp710's Avatar
    It's not just with Denim. I had this issue with my Canadian-sourced unlocked 520. It was on Black for the longest time until Rogers in Canada released Cyan then it got updated. It was still months later before the US 520s, finally got the Cyan. Now I have bought an RM-985 sold by msoft USA, yet I still have to wait until AT&T get off their collective lazy asses and roll out the full Denim. Then msoft will roll out the RM-985 version too.

    Dumb-assed way of promoting the Windows Phone - msoft. I don't want to go back to google-data-theft, but it sure looks like I may have made a dumb decision stay with WP by getting the 830. A PlusTwo may be on my horizon. :)
    I don't understand why MS can't just push OS updates like Apple does. It seems like it would be the only viable option. As it is, when you buy a Windows Phone, you'll never know along the line whether or not you will receive any OS update AT ALL. This can't go on like this.
    04-05-2015 04:50 AM
  19. awesomeindeed's Avatar
    I gave up. Gave my 830 to my mom. Went back to using my 1520 until a new flagship comes out. Absolutely ridiculous on the part of MS and ATT. This phone will be EoL soon and still no update for the firmware it was supposed to ship with.
    04-05-2015 10:20 AM
  20. gmfeld's Avatar
    Can anyone find any of the marketing materials that accompanied ATT's release? I'm a lawyer, I'm going to bring this to a consumer class action specialist. This is ridiculous.
    04-05-2015 11:25 AM
  21. Derausgewanderte's Avatar
    Can anyone find any of the marketing materials that accompanied ATT's release? I'm a lawyer, I'm going to bring this to a consumer class action specialist. This is ridiculous.
    Checked my ATT retail box and all the information in there. There is nothing referring to Denim or Lumia Camera (it does show Nokia Camera). The ATT site lists the Lumia 830 with Windows Phone 8.1 and Cortana, but does not mention Lumia Camera.

    Here is info from MS
    I'm afraid that there isn't much that can be done because it also shows a link for checking whether Denim is available.

    Lumia Denim software update - Microsoft - Global

    An all-new experience for your Lumia
    Keep your Lumia smartphone performing to its full potential. Introducing the Lumia Denim software update, available across the entire range of Lumia smartphones running Windows Phone 8.1. From the world’s most-talked about assistant in Cortana to a new and improved camera experience with Lumia Camera and more, the Denim update offers you the best smartphone experience.
    Simply the best in smartphone pictures

    For owners of the Lumia 930, 1520 and 830, your camera features just got even better. Lumia Camera now brings you the fastest and most intuitive photo-taking experience on a smartphone ever, and with better-than-ever quality images and video, whether taken in daylight or low-light conditions.

    A feature-full camera experience
    Capture multiple shots faster than ever before. With Moment Capture, just long press the camera button for incredible 4K video recording at 24 frames-per-second. Then simply go back to review a high quality version of each individual frame to choose the one that looks best. Enable Rich Capture to experience Dynamic Flash and HDR. And shoot first and adjust your camera settings later for the picture-perfect photo.
    The Lumia 830 page does not mention Denim. I thought it did in the past but I have no proof. I am not sure if the guy in the video (from the Lumia 830 page) is using Lumia Camera or just the Classical...
    https://www.youtube.com/watch?t=74&v=-sKyZZF6YjE


    Last edited by Derausgewanderte; 04-05-2015 at 12:25 PM.
    04-05-2015 12:03 PM
  22. awesomeindeed's Avatar
    They changed all of the information on their materials and websites knowing they never had it ready. The only thing that's "Denim" about the 830 is the name of the firmware. Final features simply never made it to the device, at least in the US. It's not looking promising either.

    Phone was announced in September. Released early November. It's now early April and we have not had one update.
    Basiluzzo likes this.
    04-05-2015 12:40 PM
  23. gmfeld's Avatar
    If ATT changed the marketing statements after initial launch that would only strengthen the case for consumer fraud. Classic bait and switch.
    JohnStrk and xandros9 like this.
    04-05-2015 12:43 PM
  24. hasasimo's Avatar
    If ATT changed the marketing statements after initial launch that would only strengthen the case for consumer fraud. Classic bait and switch.
    Can we sue Microsoft as well? Not even their customer service people knew the 830 didn't come with Denim. The unlocked RM-985 variant with NAM ROM still doesn't even have Denim.

    Pretty sure we all thought our Lumia 830s were shipping with Denim after watching Microsoft's presentation at IFA 2014

    https://www.youtube.com/watch?v=VQXfYHb3A4s
    JohnStrk likes this.
    04-05-2015 01:28 PM
  25. JohnStrk's Avatar
    Another week with no Denim update! Can't believe AT&T released Denim for the 1520 back in late February and yet still nothing for the 830. #FAIL

    Time to start bugging these people on Twitter on a daily basis!

    lumiahelp_twitter_denim.jpg
    04-08-2015 01:08 PM
755 12345 ...

Similar Threads

  1. How to get artist cover
    By rvillanu77 in forum Windows Insider Program
    Replies: 1
    Last Post: 08-18-2015, 10:41 AM
  2. my Lumia got bricked
    By Manindra Kumar in forum Ask a Question
    Replies: 4
    Last Post: 08-14-2015, 06:28 PM
  3. Replies: 2
    Last Post: 08-14-2015, 10:38 AM
  4. I lost office after updating to Windows 10, how can I get it back?
    By Windows Central Question in forum Windows Apps
    Replies: 0
    Last Post: 08-13-2015, 05:45 PM
  5. There is not sign of update named kb3035583 in windows update,what to do?
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 08-13-2015, 04:36 PM
LINK TO POST COPIED TO CLIPBOARD