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  1. Ask Sonnie's Avatar
    In the Philippines, diagnosis may take 2 weeks and repair can take 2 months, at least.

    Nokia used to operate several exclusive care centers but all these were closed down, except for a multi-brand service center that now attends to the lumia repairs. Do you have similar experience in your area?
    Last edited by Ask Sonnie; 03-09-2015 at 04:09 PM. Reason: I'm new here and I thought this post is kinda out of place
    03-09-2015 04:49 AM
  2. spideymaniac's Avatar
    Sure, it's just same here in Jakarta, a few years ago there were so many Nokia Care Center in Jakarta, and now? You can literally count them with your finger, it's just two of em left, and it's just small store!

    Most of them either closed down or no longer serve Nokia/MS products

    It's also unclear whether still operating NCC will carry Nokia name or becoming Microsoft Store

    So if we want repair our phone, either we go to NCC or multi-brand stores which is sometimes unreliable
    03-09-2015 05:21 AM
  3. Ask Sonnie's Avatar
    So if we want repair our phone, either we go to NCC or multi-brand stores which is sometimes unreliable
    When the display of my 1520 has gone nuts (zooming in and out, when using the camera, like crazy; phantom scrolls and taps), there are no more NCCs, but only a service center that is authorized to do repairs. They replaced the entire display assembly, but not after I insisted that 2 weeks diagnosis and 2 months turn-over time is not acceptable.
    03-09-2015 04:17 PM

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