I recently purchased a brand new Lumia 930 White, and i have previously owned a Lumia 920, so I am aware that these Lumia devices are prone to taking a while to charge in the event of the battery running out. With that said, my 2 weeks old Lumia 930 just froze during me browsing the web at it, and then turned off and, with the home-button flashing/blinking, and from that point i did these things:
1. I tried to start up the phone, did not work
2. I put it on my wireless charger, did not work (but the homescreen-button started flashing again). The little light on the chargeplate lit up, at least indicating that it had detected something. I waited for like 20 minutes, zero progress, did not work.
3. I proceeded with a soft-reset, did not work.
4. Tried to plug it into a wired charger, did not work, tried several different chargers and ports including usb-to-PC, did not work. It's worth noting that post this step, the phone stayed dead but did not even have a flashing/blinking home-button when attempting to charge it.
5. Retried the process of testing different charging methods while at the same time doing a soft reset, did not work.
6. I downloaded the Lumia recovery tool, did not detect a phone when I connected my Lumia to the PC.
7. Left it charging on wire and wireless separetaly for 2-3 hours each. Did not work.
I am out ideas, and desperate for help. And from what I've read a hard reset does not help either (and either way i'm not in the mood of doing one).
Does anyone know what I should do? Any tips or solutions/similiar experiences?
Can this be fixed or should I simply throw this phone into the wall, claim my warranty and leave this OS behind (that I ironically love, when it does work).
1. I tried to start up the phone, did not work
2. I put it on my wireless charger, did not work (but the homescreen-button started flashing again). The little light on the chargeplate lit up, at least indicating that it had detected something. I waited for like 20 minutes, zero progress, did not work.
3. I proceeded with a soft-reset, did not work.
4. Tried to plug it into a wired charger, did not work, tried several different chargers and ports including usb-to-PC, did not work. It's worth noting that post this step, the phone stayed dead but did not even have a flashing/blinking home-button when attempting to charge it.
5. Retried the process of testing different charging methods while at the same time doing a soft reset, did not work.
6. I downloaded the Lumia recovery tool, did not detect a phone when I connected my Lumia to the PC.
7. Left it charging on wire and wireless separetaly for 2-3 hours each. Did not work.
I am out ideas, and desperate for help. And from what I've read a hard reset does not help either (and either way i'm not in the mood of doing one).
Does anyone know what I should do? Any tips or solutions/similiar experiences?
Can this be fixed or should I simply throw this phone into the wall, claim my warranty and leave this OS behind (that I ironically love, when it does work).