Originally Posted by
beting The reason I ask is because I dropped my phone and cracked the screen but it is still usable and I am afraid I won't get another Icon. I am not ready to give up my Icon for anything else at this point and since they are discontinued I would like to know if there is a chance they still have Icons and no i cannot call because I would then have 60 days to turn in the device or they do not have to replace it.
I've used it to get a GNII replaced a while back. I did the same thing; dropped it and ruined my screen. You'll have to pay $50, but it is a whole lot cheaper than trying to buy a new phone.
Yes, they are supposed to replace it with an identical model. It'll probably be a returned and refurbished model, not a new one though.