1. Windows Central Question's Avatar
    After update to W8.1 Denim on my Nokia Lumia 530, I have the following issue: when I am abroad (I live in France but work in Switzerland), even though the roaming data option is disabled, it continues to be connected and uses data. The only way to correct this issue is to fully switch off data in SIM card settings (so also switched off when on domestic network).
    Just after the update I had the reverse situation: I needed to have roaming option activated to get data when on connected on domestic network. I have reset the phone to origin settings and I have the situation I have described in first paragrpah.
    Operator in FR is Free Mobile, connected to Swisscom when in CH.
    Any idea or workaround?
    Thanks and regards!
    03-27-2015 06:49 AM
  2. jontyfernz's Avatar
    After update to W8.1 Denim on my Nokia Lumia 530, I have the following issue: when I am abroad (I live in France but work in Switzerland), even though the roaming data option is disabled, it continues to be connected and uses data. The only way to correct this issue is to fully switch off data in SIM card settings (so also switched off when on domestic network).
    Just after the update I had the reverse situation: I needed to have roaming option activated to get data when on connected on domestic network. I have reset the phone to origin settings and I have the situation I have described in first paragrpah.
    Operator in FR is Free Mobile, connected to Swisscom when in CH.
    Any idea or workaround?
    Thanks and regards!
    Your situation is akward.Anyways,Disable roaming for both data and calling when not needed.When needed set both to romaing,restart the phone and try.
    03-27-2015 08:50 AM
  3. inoc68's Avatar
    Thanks for your reply. However I tested over the weekend as described. And when back in Switzerland with data activated and no roaming allowed, I still have the 3G/H/H+ indicator near the triangle for roaming and data is still available. I still need to switch all data off to have it off :(
    Did anyone have the same problem?
    03-30-2015 07:41 AM
  4. inoc68's Avatar
    Hi, small update provided by MS yesterday but was for languages support, nothing changed regarding my issue. Anyone having such a problem? Anyone to know how to contact MS to submit this issue?
    03-31-2015 01:58 AM
  5. Harrie-S's Avatar
    This is how to contact ms France.
    https://forums.windowscentral.com/e?...token=sKKg7JH9
    Did you also contact your provider or in other words could it be SIM card related?
    03-31-2015 03:36 AM
  6. inoc68's Avatar
    Thanks Harrie-S for sharing this information. It worked perfectly (no roaming for data switched data off without the need to switch all data off) before this update :(
    03-31-2015 11:00 AM
  7. inoc68's Avatar
    Hi. I think the title has not been updated correctly: the problem is not I don't have data while roaming, but *I have data while roaming even though I have set 'No roaming' option*
    04-01-2015 05:29 AM

Similar Threads

  1. Replies: 17
    Last Post: 04-17-2015, 10:42 AM
  2. Late introduction - why I changed from Apple to Microsoft....
    By Wbutchart1 in forum New to the Forums? Introduce Yourself Here!
    Replies: 11
    Last Post: 04-01-2015, 05:28 PM
  3. How can I downgrade Windows 10 to Windows 8.1 on my Nokia Lumia 730?
    By Prakash Kandasamy in forum Windows Phones
    Replies: 2
    Last Post: 03-27-2015, 11:45 AM
  4. Why my Lumia 630 Dialer started getting hang after mobile update from microsoft?
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 03-27-2015, 05:32 AM
  5. Why my Lumia 630 Dialer started getting hang after mobile update from microsoft?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 03-27-2015, 04:38 AM
LINK TO POST COPIED TO CLIPBOARD