[Windows Central Question]

Quite a few months ago, I took my daughters phone from her for certain reasons. I kept her phone, powered off, in my purse. Recently, I've decided to repurpose this phone into a home phone.

But now it will not load windows at all. I turn it on, it shows the nokia screen, then restarts.. over and over..

I have done the hard reset 3 times. The second time the phone actually made it to the blue windows icon screen, then restarted and back to its usual cycle.

Any ideas?

Thanks in advance for the help. :)

[Guytronic]

Sorry you're having problems.

Try to boot the phone with no SIM.
If there is an SD card in the phone remove it.
Leave the phone plugged into a charger for several hours.
Make sure the battery is seated well and has a good charge.

Good luck!

[vsmh96]

Try flashing with the Lumia Software Recover tool(removes all data)