1. PuckCowboy's Avatar
    Not sure if anyone else has noticed this with their ATIV SE's with the official 8.1 update, but for me the antenna signal quality has decreased noticeably since after installing the update. While I used to always have at least one bar of service signal at my home and my parent's home, I'm not finding that my ATIV SE more often than not shows zero signal. I'm missing texts and calls all the time now.

    In addition, calls are dropping due to the connection on my end all the time, almost during every conversation I have going through certain areas.

    I never experienced any of the above issues while i had the Developers Preview of 8.1 installed on the same exact device. I haven't damaged my phone in any way since the install either, which leads me to believe the firmware/software has done something to degrade the reception.

    Has anyone else encountered this. If so, has anyone figured out of there is an end user fix that can be applied, or will we have ot wait for an official firmware update?

    Any and all info / feedback is truly appreciated. I loved my phone with Developer's Preview 8.1, but it has become almost unusable as a phone since the official update for 8.1 :(

    Thank you in advance!
    04-10-2015 02:17 AM
  2. PuckCowboy's Avatar
    BUMP. Is no one else experiencing worse signal reception since the upgrade? If not, there is something wrong with the antenna on my phone. My ATIV SE is dropping calls like crazy in places it used to be fine before the official 8.1, and I can barely send texts out from inside buildings anymore due to lack of signal.

    Still cant see how it can be hardware issues when the same exact phone was fine before Official 8.1 was installed :(
    04-22-2015 01:23 AM
  3. Erik Sg's Avatar
    Did you notice it happening immediately after the update? I'm wondering if Verizon happened to make tower changes at around the same time or something.
    04-22-2015 02:23 PM
  4. PuckCowboy's Avatar
    Sadly, I noticed it almost immediately, within hours of using the phone. Also, it seems to be the case no matter where I go in the Southern CA locations I go to. Signal strength has just dropped across the board. Wondering if maybe I should just use my Verizon monthly warranty / Insurance replacement serivce to get a new phone.
    04-23-2015 12:05 AM
  5. -dunn's Avatar
    I have noticed the same behavior on Verizon however mine started with the latest Developers Preview and continued when I rolled back and updated with the Verizon OTA update. I thought it was my SIM card, was going to have our replaced, will let you know how it goes.
    04-25-2015 11:26 PM
  6. PuckCowboy's Avatar
    I have noticed the same behavior on Verizon however mine started with the latest Developers Preview and continued when I rolled back and updated with the Verizon OTA update. I thought it was my SIM card, was going to have our replaced, will let you know how it goes.
    Dunn, I'd be very interested to know if a new SIM helps. To me this seems like a firmware issue and not hardware since all was well when i was on the DP 8.1 and signal strength was solid as a rock.

    I'm going to put in a ticket with Samsung tonight as well.

    Please keep us all posted!
    04-27-2015 11:28 PM
  7. Matthew Becker1's Avatar
    Hey, PC. Forgive me if you've already tried this method, but I always find that Windows Phone updates tend to work better after you perform a reset once the update is complete. If nothing else you've tried appears to help (battery pulls, taking out then re-inserting the SIM card, etc.), perhaps give a reset a try. It sounds software/OS related, so I don't think you'll need a new SIM card.
    05-05-2015 01:16 PM
  8. Marco Budiono's Avatar
    A couple of apps just became useless with the Verizon 8.1. For some reason I cant log in through the eBay app and cant send pics via Viber?? Anyone experiencing this?
    05-07-2015 11:10 AM
  9. -dunn's Avatar
    Sorry for the delayed response, so I replaced the SIM card and there was a difference that lasted for about 2-3 weeks, however it didn't last. Even the difference in those 2-3 weeks wasn't great (where I used to have no bars I now had 1)
    I would agree with something about the firmware is causing this.
    05-25-2015 06:02 PM
  10. PuckCowboy's Avatar
    Just a quick update. I finally called Verizon and told them about the issue. Since I have the monthly extended warranty / Insurance coverage they shipped me a replacement phone which looked brand new and also had Windows 8.1.1 already pre-installed on it.

    The signal is back on par with my original ATIVE SE pre-8.1. Same SIM card and everything. Something about having 8.1 fresh from Verizon seemed to fix the issue for whatever reason. All is working great again (Knock on wood!)
    Last edited by PuckCowboy; 06-24-2015 at 02:23 PM.
    06-18-2015 06:27 PM
  11. dnbrealm's Avatar
    I also have noticed the signal strength indicator seem lower than usual after the update.

    U.K Sim Free on O2 network
    06-18-2015 06:36 PM
  12. jonthysell's Avatar
    In general mine seems to be lower too. More specifically, and annoyingly, the GPS is now unreliable. Ever since downgrading and updating it constantly gets off on parallel streets, and worse, seems to stall out constantly, so HERE thinks I'm not moving for like 30 seconds, then freaks out and recalculates, often thinking I jumped sides of the freeway, which makes it impossible to use on trips. Anyone else having GPS issues?
    08-03-2015 05:14 PM
  13. steve cooper's Avatar
    I just picked up one of these phones.... Can't believe how bad reception is and my GPS does the same thing. I can barely get reception in any buildings whereas my old nokias had strong signals. Would this be covered under Samsung warranty? If not this phone is going on eBay
    08-07-2015 07:57 PM

Similar Threads

  1. Replies: 2
    Last Post: 04-15-2015, 02:14 PM
  2. Pretty impressed with the 635
    By gordonfink in forum Windows Phones
    Replies: 1
    Last Post: 04-10-2015, 04:08 PM
  3. field test mode or service code for blu win hd
    By Abdull Sultan in forum Windows Phones
    Replies: 2
    Last Post: 04-10-2015, 01:01 PM
  4. I am unable to update windows 10 on my lumia 730?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 04-09-2015, 11:10 PM
  5. Nokia Lumia 630 restarts continually and will not load Windows?
    By Windows Central Question in forum Windows Phones
    Replies: 2
    Last Post: 04-09-2015, 10:34 PM