04-11-2015 10:25 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Hi guys,
    my back, home and search button has been tempermental the last few days, so decided to back up and do a hard reset, now 14 hours later still in hard rest mode, is there anyway that I check the progress of it or stop it, feel so lost without it?
    Is a Nokia Lumia 720
    04-11-2015 01:17 AM
  2. RumoredNow's Avatar
    RumoredNow
    First plug into power... Not USB, AC wall plug.

    Soft reset and it will restart the flash process. (Hold Volume Down + Power buttons until the phone vibrates and reboots - about 10 seconds).

    Since you are loosing data anyway, why not just flash a clean copy of the OS and Firmware?

    Use the second tool from this help page and enable the "phone will not boot or respond" option.
    How can I recover/reset/restore my phone software? - Microsoft - USA
    04-11-2015 10:25 AM
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