1. Nick Frumusache's Avatar
    Hi. I have a big problem with my phone. I accidentaly upgraded to Windows 10 Technical Preview for phones and I wanted to downgrade back. I downloaded Lumia Recovery Tool, tried to reinstall firmware and now I got a bricked phone, because when I turn it on I'm stuck at red Nokia screen. I even tried Nokia Care Suite, but nothing. My phone is RM-915, product code is 059S560. Nokia Care Service is not reachable for me now. Please help me as soon as possible to solve this problem. Also, can't get to spinning gear or exclamation mark. As soon as I turn the L520 on, I see the red screen with a big ''NOKIA'' on it.


    When I tried to flash it with Care Suite, I got an error with something like ''The FFU is too big for this device''.

    Also tried Windows Phone Recovery Tool but that tool was unable to get my product code.
    Last edited by Nick Frumusache; 04-11-2015 at 10:48 AM.
    04-11-2015 10:15 AM
  2. alinauman97's Avatar
    Aren't you supposed to use Microsoft's Windows Phone Recovery Tool for this?
    04-11-2015 10:40 AM
  3. Nick Frumusache's Avatar
    Yes, I'm supposed to, but I can't. I should post a screenshot, but the text is in another language. But it says something like ''Can't get product code''.
    04-11-2015 10:51 AM
  4. dragon-ble's Avatar
    Hi, I have the same problem with my Lumia 520.
    04-11-2015 02:21 PM

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