1. JULIO INGE's Avatar
    Screen rotation looks like Russian roulette, never know when is going to work. I uploaded a MS Word document and want to read it as landscape but no dice, screen will not rotate.

    04-28-2015 05:02 PM
  2. MDK22's Avatar
    try a Soft Reset, specifically a hardware reset >>> hold Power button in (~10-15 seconds) until you feel a vibration.
    Phone will soft reset, it may clear up your problems, it won't hurt anything.
    04-28-2015 05:28 PM
  3. JULIO INGE's Avatar
    Thanks for the reply, unfortunately the screen refuses to rotate no matter how many different fixes I tried. I even got the Sensor Emitter app with same outcome, it will not rotate.
    Can someone help me before I chuck this 'marvel' out the proverbial window.
    Please and thank you
    04-30-2015 05:06 PM
  4. someone2639's Avatar
    Have you turned off Rotation Lock?
    04-30-2015 05:22 PM
  5. Eric Gisin's Avatar
    Many apps won't rotate. I was going to check some, but now I find nothing rotates, not even photos! Was working yesterday, screen lock is always off. Must be phase of the moon.
    05-01-2015 01:02 AM
  6. JULIO INGE's Avatar
    Welcome to the club, one minute it rotates then...nothing no matter what. Rotation lock is always off; tried 'soft reset' several times but nothing works, It's really baffling, it feels like there is some perverse magic presence that enjoys messing with the users; on a more serious note maybe, just maybe the people at Microsoft are aware of this bug but they are too ashamed to come clean with us.
    05-01-2015 01:09 PM
  7. Luis Orellana's Avatar
    I think that rotation is slow on the 635 due to the fact that it doesn't have a screen orientation sensor, it completely relies on the accelerometer for this so it is slower. Both my Lumia 521 and 920 have this sensor so they rotate faster.
    05-06-2015 04:13 PM

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