1. Windows Central Question's Avatar
    so i went to india and i told the shop keeper to fix my phone but instead he ruined it more and i am just i kid so i can't really do anything. my phone starts to turn very hot and to turn it off i have to drain the battery out of it. it hasent been working for a year please help someone
    05-22-2015 05:51 AM
  2. -8-'s Avatar
    One thing you could try is to reset your phone to factory settings:
    1. Press and hold the volume down and power buttons at the same time until you feel a vibration (about 1015 seconds).
    2. When you feel the vibration, immediately press and hold the volume down button until you see a large exclamation mark.
    3. Once the exclamation mark appears, press the following four buttons in this order: volume up button, volume down button, power button, volume down button. Your phone should now reset and restart itself. (It might take a while for the reset to finish.)

    If this doesn't work you might want to check your warranty.
    05-22-2015 07:14 AM

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