My mothers 920 has been perfect, then a couple days ago she could not here anything when she answered phone, and people could not here her.
I thought at first her volume was all the way down, I got the phone yesterday and went to turn the volume up, the drop down little panel that shows volume and your changes is not displaying, it is like it is trying to pop down and gets stuck.
I have tried soft resets, nothing.
I have tried plugging head phones in and out nothing.(I do not think it is stuck headphone jack, she does not use headphones, she only uses phone as phone
I have tried playing music through phone, nothing and I get an error code cood4e84
I have uninstalled and reinstalled drivers for phone.
I just did a restore to restore phone to factory, went through resetting phone. Once it was done, it went through updates etc, I restored contacts etc, then tried phone, Same problem all over.
I have several hours trying to search and read about like problems
I am stuck, any ideas or suggestions, I am beating my head on this one!
I thought at first her volume was all the way down, I got the phone yesterday and went to turn the volume up, the drop down little panel that shows volume and your changes is not displaying, it is like it is trying to pop down and gets stuck.
I have tried soft resets, nothing.
I have tried plugging head phones in and out nothing.(I do not think it is stuck headphone jack, she does not use headphones, she only uses phone as phone
I have tried playing music through phone, nothing and I get an error code cood4e84
I have uninstalled and reinstalled drivers for phone.
I just did a restore to restore phone to factory, went through resetting phone. Once it was done, it went through updates etc, I restored contacts etc, then tried phone, Same problem all over.
I have several hours trying to search and read about like problems
I am stuck, any ideas or suggestions, I am beating my head on this one!