gpobernardo
Active member
We used to have "Nokia Service Centers" where I brought my girlfriend's Nokia ExpressMusic (oh, that thing had a better camera than my HTC T3333 running Windows Mobile 6 - even then Nokia had "Zeiss" optics). But a few months before the acquisition these "Nokia Service Centers" just disappeared one by one. Now we've got some local "accredited" service center (Aikontech - if that name is even catchy).
My girlfriend's sister's phone (if I'm not mistaken) was mishandled by "Nokia Care" (isn't that what they're called before?). They had it repaired virtually scratch-free; after a month of service time it returned with n^m number of scratches (where n is an integer greater than 1 and m is an even larger integer greater than n) on it.
I guess there's wisdom in taking a photo of every angle of one's phone before giving it to a service center. That's what I did with my Lumia 1020 before having it repaired. Fortunately, they returned my phone exactly how it looked like when I gave it to them.
At any rate, as much as possible, I prefer purchasing straight from the official store (instead of resellers). There's still a "Nokia" store here, and they're selling the Lumia 950 and 950XL. They were kind enough to let me play around an actual stock unit (not a demo unit) since they didn't have a demo unit, yet. There's two sides to that, though: I got my hands on a brand new, customer-ready device; on the other hand, the customer who would be getting that exact unit would no longer be using a "brand new straight-from-the-factory unit". There IS a Microsoft store here, but it's in a mall not really accessible from where the wind usually brings me.
I'm just hoping that my L1020 won't die again, since it's quite a hassle dealing with these "accredited service centers"... at least not until a 1020 successor comes to life and becomes available here.
But we're drifting off-topic (Lumia 535 problem). :smile:
My girlfriend's sister's phone (if I'm not mistaken) was mishandled by "Nokia Care" (isn't that what they're called before?). They had it repaired virtually scratch-free; after a month of service time it returned with n^m number of scratches (where n is an integer greater than 1 and m is an even larger integer greater than n) on it.
I guess there's wisdom in taking a photo of every angle of one's phone before giving it to a service center. That's what I did with my Lumia 1020 before having it repaired. Fortunately, they returned my phone exactly how it looked like when I gave it to them.
At any rate, as much as possible, I prefer purchasing straight from the official store (instead of resellers). There's still a "Nokia" store here, and they're selling the Lumia 950 and 950XL. They were kind enough to let me play around an actual stock unit (not a demo unit) since they didn't have a demo unit, yet. There's two sides to that, though: I got my hands on a brand new, customer-ready device; on the other hand, the customer who would be getting that exact unit would no longer be using a "brand new straight-from-the-factory unit". There IS a Microsoft store here, but it's in a mall not really accessible from where the wind usually brings me.
I'm just hoping that my L1020 won't die again, since it's quite a hassle dealing with these "accredited service centers"... at least not until a 1020 successor comes to life and becomes available here.
But we're drifting off-topic (Lumia 535 problem). :smile:
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