1. coolsidx's Avatar
    From a long time i am not able to backup my settings and app lists to my live account.
    It goes to 97% and the en error comes "There was an error while backup pls try again".
    I tried deleting the whole backup file and then doing fresh backup but still same msg comes.

    Also previously my syncing used to be over in secs for emails , now it doesnt end ,just keeps on showing the syncing logo after i open my cell after some time it shows the latest email

    Anyone know what is the solution to these probs ?
    I have 8.1 with DENIM update.
    05-29-2015 07:06 AM
  2. Ed Boland's Avatar
    Try turning off the "text message backup" portion of it, and then try doing a backup again.
    mary beth hale likes this.
    05-29-2015 08:39 AM
  3. mary beth hale's Avatar
    Try turning off the "text message backup" portion of it, and then try doing a backup again.
    Agree. Mine would get stuck at 96% with text backup on. No problem since I turned that off.
    Ed Boland likes this.
    05-29-2015 08:45 AM
  4. Ed Boland's Avatar
    Agree. Mine would get stuck at 96% with text backup on. No problem since I turned that off.
    Yup, it should also solve the syncing problem with the Microsoft account. (the OP's email syncing problem)
    05-29-2015 08:51 AM
  5. coolsidx's Avatar
    i tried it but same error is coming :(
    06-03-2015 09:56 AM

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