[Geo Hutchings]

My phone died today :/ sad times only had it a month RIP 930 never buying it again 940 here I come (I have back up 925 but the mic is not working because of an update and now does not want to go back to working)

Ps tried everything to get it working

[mary beth hale]

So sorry to hear that. What happened?

[adrian1338]

clearly nothing interesting since he is not even trying to find out what happened. black screen of death.. what is this even suppose to mean? does it light up buttons and screen stays black? what OS is had been running? does the recovery tool not work? did the hard/softreset not work? what a post

[Geo Hutchings]

clearly nothing interesting since he is not even trying to find out what happened. black screen of death.. what is this even suppose to mean? does it light up buttons and screen stays black? what OS is had been running? does the recovery tool not work? did the hard/softreset not work? what a post

Done it all XD have you not heard of black screen of death the screen tries working, when you turn it on you see the nokia name very dim then nothing, can't even use the phone at all now because I formatted it, but before I could use the camera haha of course had no clue what the picture looked like and button light up but the screen is very dim or nothing at all, nothing I can do, but send it back and see if I can get it fixed

[Geo Hutchings]

So sorry to hear that. What happened?

No clue just stop working when I woke up

[Diego Ceccacci]

If it has a month, it's probably covered by warranty...

[irtiza_fayaz]

Maybe the digitizer got broken. You said you were able to take a picture before. Once can presume that everything except the screen is working. Please elaborate on "formatting" it. Did you set up the phone after resetting it?

[Geo Hutchings]

Maybe the digitizer got broken. You said you were able to take a picture before. Once can presume that everything except the screen is working. Please elaborate on "formatting" it. Did you set up the phone after resetting it?

The Digitizer is fine, touch screen works everything works apart from the OLED screen which can't power up it tries to, might see a icon at the top once every so offend and I used the recover tool to reformatted it
Can't there is nothing to see, I tried remembering which buttons to press on setup impossible to do XD

[Geo Hutchings]

If it has a month, it's probably covered by warranty...

It was from amazon so I have no idea, might do, getting sent to Microsoft repair, if they can't do anything then just going too wait it out

[irtiza_fayaz]

Probably a burnt capacitor(s) connected to the LEDs. If you want you could get it checked out at a service centre. Seems quite simple an issue.

[Geo Hutchings]

Probably a burnt capacitor(s) connected to the LEDs. If you want you could get it checked out at a service centre. Seems quite simple an issue.

It might be makes sense this phone does get hot, I will post a video of it, I will need to fine one near me I will look tomorrow, its a shame its such a good phone, I am glad I have my Lumia 925 XD

[miodrage]

Yupp, it is a small capacitator, that is controlling the lighting, so easily can get fixed.

[vsmh96]

It might be makes sense this phone does get hot, I will post a video of it, I will need to fine one near me I will look tomorrow, its a shame its such a good phone, I am glad I have my Lumia 925 XD

Id love to have the 925 please 😂

[Geo Hutchings]

Id love to have the 925 please ��

I got an 820 if you like :D

[gordonfink]

Where is this backlight capacitor? I've had phones like this, and put the board into a new LCD assembly, and it worked fine. Normally, I thought the backlight control was on the board. If so, the board transplanted into a new LCD assembly would have the same problem.

Is it on the LCD assembly someplace?

[vsmh96]

I got an 820 if you like :D

Ill take it so long its free. Back to the topic. Do get it checked out by the Care Center and keep us posted. So when can i expect it to arrive at my door? :P

[Geo Hutchings]

Ill take it so long its free. Back to the topic. Do get it checked out by the Care Center and keep us posted. So when can i expect it to arrive at my door? :P

Well it would be free but the screen is cracked XD haha, Not got a care center near me, nearest is in London, I am in the south in dorset, but I will look to day for phone repair shops and lets hope fore the best, its still working and if I charge it I get some screen, dim mind for about 2 seconds then black again, not enough time to setup the phone

[Geo Hutchings]

Where is this backlight capacitor? I've had phones like this, and put the board into a new LCD assembly, and it worked fine. Normally, I thought the backlight control was on the board. If so, the board transplanted into a new LCD assembly would have the same problem.

Is it on the LCD assembly someplace?

OLED does not have a backlight... its something to do with the powering with the LED's

[jay6600]

Other than not boot & require soft reset i Havent had black screen of death in any my lumias, but ive had that silly bluescreen with the sad smiley on a 520 before...
.
If your 930 is recognised by a pc? Did you try connecting it upto a pc with nokia care suite and setting it in testmode and running tests?

[Geo Hutchings]

Other than not boot & require soft reset i Havent had black screen of death in any my lumias, but ive had that silly bluescreen with the sad smiley on a 520 before...
.
If your 930 is recognised by a pc? Did you try connecting it upto a pc with nokia care suite and setting it in testmode and running tests?

Yeah its not common on lumia phones but its has happen to people with 930's, and i only used Lumia recovery tool, as i did not know about the nokia care suite but i have sent it to Microsoft now, so lets hope for the best :)

[Pavlos Kosmidis]

try to download Windows Phone |Recovery Tool 2.1.1 and follow the instractions to recover.

[Geo Hutchings]

try to download Windows Phone |Recovery Tool 2.1.1 and follow the instractions to recover.

all repaired now by Microsoft got it back to day

[chevypad]

Was it warranty or how much does MS bill for repair, if you don't mind me asking. I saw you bought on Amazon, and those sales don't tend to include warranty?

[gordonfink]

You got it back already? Wow. Any indication of what got fixed?

[Geo Hutchings]

Was it warranty or how much does MS bill for repair, if you don't mind me asking. I saw you bought on Amazon, and those sales don't tend to include warranty?

It was covered by warranty lucky :) no charge