I have a new sim free Lumia 640 LTE but don't have the wifi calling option. What gives?

TrTame

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Jun 2, 2015
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I have a new sim free Lumia 640 LTE but don't have the wifi calling option.

Just done the latest software update to 8.1 Update 2, I understood wifi calling was native and the option would appear as I've just upgraded from Orange to an EE 4G deal.
Tried calling EE but if it isn't a Samsung or Iphone they're lost, can anyone shed any light on what I need to do please?
 

TrTame

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Re: I have a new sim free Lumia 640 LTE but don't have the wifi calling option.

Tried your link but can find nothing on why I can't get the Wifi Calling option?
 

Harrie-S

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Sep 26, 2014
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Re: I have a new sim free Lumia 640 LTE but don't have the wifi calling option.

Tried your link but can find nothing on why I can't get the Wifi Calling option?

What is under settings > extras+info > Mobile operator xxx xx
Is it TMO-GB ?
 

Harrie-S

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Re: I have a new sim free Lumia 640 LTE but don't have the wifi calling option.

No it's 000-GB

Sorry but then it does not support wifi calling. Only the TMO-GB version and the TMO-US version) get wifi calling with the update.
 

TrTame

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Re: I have a new sim free Lumia 640 LTE but don't have the wifi calling option.

Real shame that EE didn't tell me that when I renewed by Orange Business account with EE and it also shows that a lot of the reporting of the latest release is inaccurate.
Thanks for your help.
 

rabace

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Aug 23, 2014
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I have activated Wifi Calling on my Lumia 640. It works very well. But currently I can not find the option for it, to turn it off or on. Where is it?
 

MBY

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Re: I have a new sim free Lumia 640 LTE but don't have the wifi calling option.

Just started using my TMo 640. On the one hand I like that Wi-Fi calling is a setting rather than an app - maybe it will work better for texts and such. But it's harder to get to it this way to change your settings. At least with update 2 you can pin the SIM setting to start.
 

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