My Camera never opens- Just boots me out. What? How can I fix this?

[lauriesue83]

My Camera never opens- Just boots me out

Hi.. This just started happening today. I have had my phone (Lumia 1020) for less that a year. At the beginning of the week I had the blue screen of death (boot configuration error) - and had to re-install the software- which I did successfully a few days ago. All was good... The camera worked for a few days and then boom- as of today it just boots me back to the start screen when I go to take a pic. Thoughts? I tried a soft reset as well as turned the phone off and back on. Thanks!

 

[gpobernardo]

Re: My Camera never opens- Just boots me out

In my L1020, a simple restart addressed that issue. But since that didn't work, you may need to re-install the operating system again using the Windows Phone Recovery Tool just to be sure. If that doesn't resolve the issue, you may want to claim the 12-month warranty for your L1020 and have it diagnosed in a service center for potential repair.