Thank you for the information, everyone. It's a bit frustrating that a Windows laptop can't communicate with a Windows phone and we are stuck relying on a third-party program that you have to pay $35.00 for. I'm glad there IS such a program, but why in the world Microsoft wouldn't make their own devices talk to each other leaves me wondering. Hearing that with Windows 10 (the "one" OS for all devices) we continue to have this problem is frustrating to say the least. When I purchased a Windows phone I thought syncing information would so easy. Turns out I was quite incorrect.
Well, enough grumbling from me, and again thank you for the solution to my situation. I will download the seven day free-trial and see how it goes. Thanks and have a GREAT weekend, everyone!
