1. adesquare80's Avatar
    Pls can anyone help with how to solve the problem of not being able to take more than a screenshot per day on my Microsoft Lumia 535?? :'( 😢
    06-20-2015 11:27 AM
  2. vipme's Avatar
    Describe how do you make a screenshot.
    06-20-2015 02:14 PM
  3. adesquare80's Avatar
    Volume up button + power button
    Laura Knotek likes this.
    06-20-2015 03:27 PM
  4. vipme's Avatar
    Are your volume and power buttons working separately when you press them?
    06-20-2015 05:22 PM
  5. adesquare80's Avatar
    I don't get that
    06-20-2015 05:24 PM
  6. vipme's Avatar
    When you press the volume button "up" or "down", does it work always, or when you press the "power" button, does it always lock/unlock the screen?
    06-20-2015 07:21 PM
  7. adesquare80's Avatar
    It works
    06-21-2015 12:48 AM
  8. vipme's Avatar
    Ok, so it seems it is not a hardware issue. Because as you say all buttons are functioning separately.

    Next step. Where are you saving your screenshots, to the phone memory, or SD card?
    In Storage Sense, choose where to store new photos on your Phone or the SD card.

    Maybe your memory is full, or there is a problem with writing to the SD card. Try change location of where your screenshots/photos are saved to.
    06-21-2015 06:05 AM
  9. adesquare80's Avatar
    I've changed that several times... I did soft reset. Yet I can't take more than one screenshot per day, unless I delete... then take another. So fed up!
    06-21-2015 06:37 AM
  10. adesquare80's Avatar
    I'm using a 16GB SD card with free memory currently 3.93GB...
    06-21-2015 06:38 AM
  11. adesquare80's Avatar
    SD card works perfectly. I'm afraid to hard reset my phone. I don't want to lose app data and other stuff...
    06-21-2015 06:40 AM
  12. vipme's Avatar
    Try to delete "screenshots" folder, with "Files" app. And than take screenshot.
    06-21-2015 07:22 AM
  13. adesquare80's Avatar
    The same problem...
    06-21-2015 07:27 AM
  14. Steven Ealy's Avatar
    For those looking at this in future -

    For me the issue was due to fact I had my Storage settings set to store Pictures & Videos to SD Card. The "Couldn't take screenshot" message would appear because there was a "Screenshots" folder on both the internal storage AND the SD card file structure.

    Resolution:Delete BOTH the one from internal storage and one from SD Card, then try again.
    11-29-2017 06:06 PM
  15. Sandip Kole's Avatar
    It doesn't work.... Help me
    11-15-2018 10:01 PM

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